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Brook Mollington Banastre Hotel & Spa

Hotel
Parkgate Road, Chester, North West, England CH1 6NN, UKMap
6.4/10
Pleasant
1,001 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Room

No Free Breakfast | Non Refundable

Standard Twin Room

2 Twin Beds
Sleeps 3
2 room options

Standard Double Room

Standard Double Room, 1 Double Bed
1 Full Bed
54 sq ft
Sleeps 3
2 room options

Standard Single Room

No Free Breakfast | Non Refundable
2 room options

Standard Twin Room (City View)

Standard Twin room with city view (twin beds)
2 single
Sleeps 2
2 room options

Standard Double Room (City View)

Standard Double room with city view (full double bed)
1 double
Sleeps 2

Standard Double or Twin Room

No Free Breakfast | Non Refundable
2 room options

Standard Triple Room

1 TwinBed, 1 FullBed
2 room options

Standard Double or Twin Family Room

No Free Breakfast | Non Refundable

Standard Family Room

No Free Breakfast | Non Refundable
1 FullBed, 2 TwinBed, 1 Full Bed, 2 Twin Beds
Sleeps 4
2 room options

Standard Queen Room

No Free Breakfast | Non Refundable

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Parkgate Road, Chester, North West, England CH1 6NN, UKView in Google Maps
View map

Stay information

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chester? This hotel has 4261 square feet (396 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 05:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for childrenPet fee: GBP 20 per pet, per nightService animals are exempt from feesEarly check-in fee: GBP 20 (subject to availability)Late check-out fee: GBP 20 (subject to availability)Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 6:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards . Special instructions: If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 11:00 AM.

Know before you go

Children under 16 years old are not allowed in the spa without adult supervision Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision Pool access available from 6:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators

Reviews

6.4/10
Pleasant
1,001 reviews
G
Georgina
1 month ago on Hotels.com
hotels.com
10/10
At first look our room felt a bit basic and tired and the bed wasn't the best. However, this was soon paled into insignificance by the good food excellent staff and lovely facilities. An old building but very clean.
A
Andrea
1 month ago on Hotels.com
hotels.com
8/10
We had a lovely stay at this hotel, the double bedroom was a decent size with a lovely big, comfortable bed, The room had everything you need for an overnight stay. The pool is an added bonus, which we enjoyed using. The breakfast was excellent value for money. It had plenty of choice to set you up for the day ahead. The croissants were particularly tasty! The hotel could benefit from some modernising, e.g plug sockets with usb ports would have been handy but this certainly didn’t affect our stay here. Thank you for a relaxing stay.
P
Paul
2 months ago on Hotels.com
hotels.com
2/10
AWFUL!! Parking is good. I booked it because it had a "spa". The sauna was smaller than most broomclosets could seat 2 ppl (in the dark) wood splitting and worn. The changing rooms were tired, old broken floor tiles everywhere, blown wooden fixtures, bring your own padlock 4 lockers. Dirty floor arpubd edges. The pool water had a green hue. There was wobbly tiles under foot under the water and a random unmarked step a fair distance from where the others stopped. Missing tiles under water. The room carpet was awful. There wasnt a bin in bathroom, no sanitary bags for ppl to use, bathroom was in the loft space so big but had laminate floor which had split apart at alot of the joins, no extractor fan either with a really hard to turn shower tap. The light switch in the main room was loose. There was no tea spoons, curtains, fridge, ANY USB plugs or even a chair! The furniture was ancient and rough and the TV was just plopped onto a coffee table. OK on now to the breakfast!! WHAT A JOKE. Im currently sat typing this in Greggs as the coffee at the hotel was wrank! The yoghurt were tesco value as I assume was the eggs (tasted of nothing) sausages thick skin tough with no flavour, greasy bacon the only nice thing was the fried mushrooms! Update: I've since spoken to the owner (from South coast) told me they've been struggling since covid etc. He also offered me a £40 refund if I stated in an email that I wouldn't leave a negative review, I chose to leave this review instead.

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