For any questions, please contact the property using the information on the booking confirmation Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The check-in location differs from the property location; go to: [3128 Surfers Paradise Boulevard] The front desk is open daily from 8:00 AM - 7:00 PM You will be asked to provide the property with a copy of your passport after booking

Minimum check-in age: 18

All guests must show a valid passport. This is the only form of identification that is accepted at this property. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Minimum Spring Break check-in age is 21 years old Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Children 18 years old and younger are not permitted at this property Construction is underway at a neighboring building and there may be noise disturbance from the construction work Only registered guests are allowed in the guestrooms This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties