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DoubleTree by Hilton Cheltenham-Cotswolds

Hotel
Cirencester Road, Charlton Kings, Cheltenham, South West, England GL53 8EA, GBMap
8/10
Very Good
1,004 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Cosy Double Room

No Free Breakfast | Non Refundable
Sleeps 2

Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

Cirencester Road, Charlton Kings, Cheltenham, South West, England GL53 8EA, GBView in Google Maps
View map

Stay information

Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cheltenham? This hotel has 2874 square feet (267 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 14492104 Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 50.00 per nightBreakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

. Optional fees: Fee for full breakfast: approximately GBP 16.95 to 16.95 per personSecured self parking fee: GBP 5 per nightPet deposit: GBP 15.00 per nightPet fee: GBP 15 per pet, per nightService animals are exempt from feesLate check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8/10
Very Good
1,004 reviews
D
Diana
1 month ago on Hotels.com
hotels.com
10/10
5 start all the way. Such a nice place
A
Adele
1 month ago on Hotels.com
hotels.com
8/10
On arrival we greeted by a lovely lady on reception who offered us freshly baked cookies. Our room was very spacious ( room 431) and looked out onto the grass and trees. Long walk from reception to our room. Unfortunately we found hairs in the bottom of the shower, sink and on one of our pillows. On reporting it to reception a member of house keeping appeared to clean the bathroom and change the pillow cases. Ours was not the only one to have hairs on the bedding. We were told that this time of year people shed hair more and the clean laundry ccoming in has been having hairs still stuck in the fibres. I suggested that maybe the laundry company should be double checking clean laundry before sending back to the hotel. Why should the house keeping team have extra work of having to change bedding because the laundry company are sending out linen with hairs stuck in the fibres. We ate dinner next door in the Clock Tower which has a great choice of menu and lovely staff. Slept really well although the pillows were very flat, helped having air conditioning and lovely quiet room. We had a problem with our shower the water kept getting scorching hot. Breakfast lots of choice. Cooked breakfast was warm but not hot. Thought it would of been to a better standard. Cooked breakfast was cold on our second morning and not enjoyable. Reported hot water in shower to reception maintenance looked at it but it was just the same. Not good as someone could get scolded .
A
Alexandria
1 month ago on Hotels.com
hotels.com
8/10
Rooms cozy but a little small. However it did what we needed it to do for one night.

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