Hostal Met Madrid in Madrid, Madrid

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Hostal Met Madrid

Hostal

Costanilla de Santiago, nº2, piso 2 centro, Madrid, Madrid 28013, ES地圖

9.2/10

Excellent

288 評論

入住

Oct 12, Mon

退房

Oct 13, Tue

晚

位客人

2 位客人

Small Double Room

No Free Breakfast | Free Cancellation

2 room options

Exterior Double Room

No Free Breakfast | Non Refundable

Standard Double Room

No Free Breakfast | Non Refundable

Superior Double Room

No Free Breakfast | Non Refundable

Interior Double Room

No Free Breakfast | Non Refundable

Superior Room with Balcony

No Free Breakfast | Non Refundable

Superior Double Room with Balcony

No Free Breakfast | Non Refundable

設施

Free Wifi

Air conditioning

位置

Costanilla de Santiago, nº2, piso 2 centro, Madrid, Madrid 28013, ES在Google地圖中查看

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住宿資訊

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk..

注意事項

入住14:00 - 23:30

退房00:00 - 12:00

日期和時間參照物業當地時間

入住說明

For any questions, please contact the property using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open Monday - Sunday (9:00 AM - 11:30 PM) To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

最低入住年齡：18

特殊入住說明

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property reserves the right to pre-authorize the guest's credit card prior to arrival.

其他資訊

The property is closed between December 23 and December 25.. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: The front desk is open during the following times:Monday - Sunday: 9:00 AM - 11:30 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 11:30 PM. . Check out: 12:00 PM.

出發前需知

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

The location was good, but unfortunately the attitude of the front desk lady completely ruined our experience. We stayed for five days and will NOT return. One afternoon, while we were simply talking in our room, she knocked extremely hard on our door and rudely told us to be quiet. It was the middle of the day, not quiet hours, and we were not being excessively loud. We understand if someone complained, but there is a professional and respectful way to speak to paying guests. Her aggressive knocking and tone made us feel extremely uncomfortable and unwelcome. Ironically, the shower and bathroom noise from the room next door was louder than our conversation. We also reported water leaking from the AC. she immediately blamed us, saying it happened because we left the AC running all day and that now it was broken and had to be replaced. It was over 99°F outside. Using the AC in that kind of heat is completely normal. Guests should not be blamed for a maintenance problem or made to feel responsible for equipment that is not working properly. Housekeeping was also disappointing. They emptied the trash and provided clean towels, but during our five day stay, our sheets were never changed. They simply made the bed using the same sheets. The location may be good, but customer service matters just as much. Management seriously needs more professional and respectful front desk service. Paying guests should never be spoken to or treated this way. We will NOT return.

Shirley

4 個月前在 Expedia

8/10

Room was clean but small by North American standards. Staff was helpful. Hotel was close to Plaza Major. However, it could be noisy sometimes in the evenings or wee mornings because of nearby restaurants and people in the street. This may bother light sleepers.

Eliot M

7 個月前在 Hotels.com

10/10

Great service. Clean. Kind check in. Easy. Phenomenal area.