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The Upper House

Hotel
The Green, Stoke On Trent, West Midlands, England ST12 9AE, UKMap
9.4/10
Excellent
368 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Double Room

Standard-Doppelzimmer
1 Queen Bed
Sleeps 2

Standard Queen Room

Standard Doppel Zimmer (Doppelbett)
1 double
Sleeps 2

Standard Room

Kaheinimesetuba (double)
Sleeps 2

Executive Queen Room

Executive Doppel Zimmer (Doppelbett)
1 double
Sleeps 2

Classic King Room with Sofa

Klassisch Doppel Zimmer (Doppelbett)
1 double, 1 sofa-bed
Sleeps 2

Classic Triple Room with Sofa

Free Breakfast | Non Refundable

Classic Triple Room with Extra Bed

Klassisch Dreier Zimmer
1 sofa-bed
Sleeps 3

Amenities

Pets friendly
Family friendly
Free Wifi

Location

The Green, Stoke On Trent, West Midlands, England ST12 9AE, UKView in Google Maps
View map

Stay information

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 3 meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 05:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Early check-in fee: GBP 20.00 (subject to availability)Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:00 AM. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms

Reviews

9.4/10
Excellent
368 reviews
V
Victoria
1 month ago on Hotels.com
hotels.com
8/10
Everything in the room was lovely and the breakfast was very good. Staff encountered were very friendly. However, my husband is very allergic to cats and there were two resident cats walking around and resting on furniture. His allergies were apparent within a few hours of being at the property - wished we had been made aware of the resident cats as we could have packed some antihistamines.
A
Angela
1 month ago on Hotels.com
hotels.com
6/10
Check in ok room nice was on top floor and it was noisy could have been from fan/air con unit but sure good job I had ear plugs otherwise wouldn’t have slept …. Breakfast unfortunately wasnt a great experience was seated straight away by young lad then left … we waited 25 mins then had to ask if we could order breakfast … lady was apologetic and we did fell sorry for her as she was ran off her feet … also had to ask for bread to be refilled and for glasses for juice hotel was fully booked so really could have done with more staff to cover the breakfast … lovely surroundings
D
David
2 months ago on Hotels.com
hotels.com
10/10
very warm welcome staff amazing. Food great

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