Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Additional amenities at this hotel include a banquet hall and a vending machine.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..
Things to know
Check-in14:00 - 22:00
Check-out11:00 - 11:00
Dates and times refer to property's local time
Check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Minimum check-in age: 18
Special check-in instructions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a fire extinguisher
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Additional information
Policies: Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: 10:00 PM. . Check out: 11:00 AM.
Know before you go
This property does not have elevators
Reviews
8.2/10
Very Good
579 reviews
M
Michelle
1 month ago on Hotels.com
8/10
The staff were brilliant, however I think I left my phone charger and called to check. The lady that answered said she would check the room and lost property, however I never heard back.
The food was good.
W
Wilfred
1 month ago on Hotels.com
8/10
Parking was convenient and secure.
K
Karl
1 month ago on Hotels.com
10/10
The Raven Hotel in Hook is an adequate and reasonably comfortable place to stay, particularly if you’re looking for somewhere convenient and straightforward rather than luxury accommodation.
The room was clean and generally satisfactory, and the venue itself was perfectly adequate for my stay. However, there were a few issues that could easily be addressed and would improve guest comfort.
The main issue was the room temperature. The fan provided was quite small for the size of the room and wasn’t sufficient to cool it effectively, particularly in warmer weather. A larger, more powerful fan or improved ventilation would make a noticeable difference.
Another minor but annoying issue was the amount of light coming into the room from the hallway underneath the door. This was noticeable at night and could affect sleep. A simple door seal or adjustment to the door would probably resolve this.
I also noticed that the cold water tap was running warm rather than cold. This suggests there may be an issue with the plumbing or insulation between the hot and cold water supplies and is something worth checking from a maintenance perspective.
Overall, the hotel is clean and adequate, but a little attention to some relatively straightforward maintenance and comfort issues would improve the guest experience considerably.
In summary: a perfectly acceptable stay, but there are a few relatively simple improvements required.