El Cortés, Member of Relais & Châteaux

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El Cortés, Member of Relais & Châteaux

Hotel

235 Colima, Mexico City, CDMX 06700, MXMap

8/10

Very Good

2 reviews

check-in

Oct 15, Thu

check-out

Oct 16, Fri

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Amenities

Free breakfast

Free Wifi

Air conditioning

Location

235 Colima, Mexico City, CDMX 06700, MXView in Google Maps

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Stay information

Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a porter/bellhop, and multilingual staff assistance are onsite.
El Cortés, Member of Relais & Châteaux offers 15 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include safes and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Things to know

Check-in15:00 - 23:00

Check-outnoon

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number 09039529 Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Know before you go

Children 12 years old and younger are not permitted at this property No pets and no service animals are allowed at this property

Reviews

8/10

Very Good

2 reviews

Jennifer

1 month ago on Hotels.com

6/10

I stayed at El Cortes for 4 nights over Labor Day and the experience did not live up to the hotels 5 star luxury boutique rating. Complimentary breakfast was included with my room at the attached restaurant, Lotti; however, Lotti is under separate management from the hotel. Because of this, I could not charge anything to my room, and I was charged for requesting butter and jam for my toast ($8 US dollars, which is ludicrous). I definitely felt nickel-and-dimed, which is not conducive to a 5-star hotel experience, and the food prices were unreasonably high. Additionally, the walls are paper thin, so you can hear everything happening in your neighbor's room and in the hallway outside your door. The small touches that usually come with a 5-star luxury boutique hotel are all missing. Service was spotty and inconsistent (asked for more hangers and never received any), and every day there was a new set of bugs in my room. Although the interior design of the hotel is visually pleasing, overall it was a disappointing experience for me and my friends (who had their own rooms at the hotel and experienced many issues as well). This hotel should be half as expensive as it is and marketed as a 3.5-4 star hotel.