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The Brown, Guatape, Autograph Collection

Hotel
El Peñol - Guatape Paraje, Guatapé, Antioquia 053840, COMap
9.2/10
Excellent
551 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.

Amenities

Family friendly
Pool
Hot tub
Free Wifi

Location

El Peñol - Guatape Paraje, Guatapé, Antioquia 053840, COView in Google Maps
View map

Stay information

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour health club, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
The Brown, Guatape, Autograph Collection offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Check-in15:00 - 00:30
Check-out12:00 - noon
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number 178834 Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required) Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Know before you go

A car is required for transportation to and from this property If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property Only registered guests are allowed in the guestrooms

Reviews

9.2/10
Excellent
551 reviews
M
Mike
1 month ago on Hotels.com
hotels.com
6/10
The hotel was absolutely beautiful and the food was amazing. The staff was not very friendly. When we got there we were handed a rulebook of the rules for the hotel like we were little children. The location was quite a way from Guatape and the staff did not help with transportation other than using their transportation which was pretty expensive. There were four hot tubs but you had to have a reservation to use them but most of the time there wasn’t even anybody in the hot tubs. The overall experience just wasn’t traditional hospitality for Colombians. We will not be going back.
A
Annie-Claude
2 months ago on Hotels.com
hotels.com
10/10
The view from the room was superb, the staff very professional and polite (shoutout to Mateo). The outdoor pool was beautiful. Note that the jacuzzis need to be reserved ahead (1-hour slots). The room was perfect, very comfortable. The included breakfast buffet had a lot of delicious options, and the restaurants also. The pizzas at the Praia restaurant are worth trying. We experienced an earthquake while staying there. Somehow, the staff remained calm and helpful. We loved our stay at The Brown, would 100% recommend.
n
nelson
2 months ago on Hotels.com
hotels.com
10/10
Food overprice , but staff abd hotel are amazing

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