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Lum The Queen

Hotel
734 Queen St E, Toronto (ON), Ontario M4M 1H2, CAMap
8.4/10
Very Good
62 reviews
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Amenities

Kitchen
Free Wifi
Air conditioning

Location

734 Queen St E, Toronto (ON), Ontario M4M 1H2, CAView in Google Maps
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Stay information

Free self parking is available onsite..

Things to know

Check-in16:00 - anytime
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

A virtual front desk provides assistance to guests Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance Information provided by the property may be translated using automated translation tools There is no front desk at this property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property uses eco-friendly cleaning products

Additional information

Optional fees: Pet fee: CAD 100 per pet, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by WhatsApp 2 days prior to arrival to arrange check-in.. Minimum age: 18. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

This property does not have elevators

Reviews

8.4/10
Very Good
62 reviews
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ARJUN
9 months ago on Expedia
expedia
10/10
Room was good. There are no staff.
A
Akshaya
9 months ago on Expedia
expedia
2/10
I checked in late at night and had a very difficult time finding parking. There were only a few parking spots available, and the cars already parked were not parked properly. I expected there to be a reception, but there wasn’t one, only a maintenance line. When I called, they told me to park in a very tight spot, which was inconvenient and stressful after a long day. The room itself was clean, which I appreciated. However, there was only one small garbage bin in the washroom and none in the kitchen, which was not practical. The biggest issue was the hot water. When I tried to take a shower that night, there was no hot water at all, only freezing cold water. I waited about 30 minutes and then called the maintenance line. I was told the hot water had probably run out and to wait another 30 minutes. I waited over an hour, and still no hot water, so I couldn’t shower that night. The next morning, I tried again with the same result. I called maintenance once more and was again told the water had probably run out. When I explained that I had already waited a long time with no improvement, I was told it was too late to send anyone to check the issue. I waited another hour, and there was still no hot water. Overall, the lack of proper parking, no front desk support, and especially the ongoing hot water issue made this a very disappointing stay. The service was not helpful, and the problem was never resolved. I will not be returning.
P
Prince
9 months ago on Expedia
expedia
10/10
Great space and location

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