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Jay Peak Resort

Resort
830 Jay Peak Road, , North Troy, Vermont 05859, USMap
8.2/10
Very Good
1,002 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Room

No Free Breakfast | Free Cancellation
3 room options

1 Bedroom Standard Cottage

No Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 4
2 room options

1 Bedroom Standard Suite

No Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 4
2 room options

1 Bedroom Standard King Cottage with Extra Bed

No Free Breakfast | Non Refundable

2 Bedroom Standard Cottage

No Free Breakfast | Non Refundable
2 Queen Beds, 1 Sofa Bed
Sleeps 6
2 room options

Amenities

Family friendly
Pool
Game room

Location

830 Jay Peak Road, , North Troy, Vermont 05859, USView in Google Maps
View map

Stay information

Relax at the full-service spa, where you can enjoy massages and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as ski-in/ski-out access and a water park (surcharge). Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in North Troy? This resort has facilities measuring 36000 square feet (3240 square meters), including a conference center..

Things to know

Check-in19:00 - 00:00
Check-out00:00 - 10:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation The water park at this property operates during limited hours from September through mid-November. Guests arriving Monday-Thursday will not have access to the water park. This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

The following facilities will be closed during May, April, October, September, and November:Swimming poolWater park The following facilities are closed on Monday, Tuesday, and Wednesday: Full-service spa. Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 31.61 per accommodation, per night The resort fee includes:Additional inclusionsInternet accessParkingPhone callsSelf parkingSki storage

We have included all charges provided to us by the property.

. Optional fees: Fee for cooked-to-order breakfast: approximately USD 10 to 20 per personEquipment fee: USD 45.00 per dayPool fee: USD 15.00 per dayFacilities fee: USD 49.00 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from June to September. Pool access available from noon to 4:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The water park at this property operates during limited hours from September through mid-November. Guests arriving Monday-Thursday will not have access to the water park. . Special instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Hotel check-in is at 4 PM and cottage check-in is at 5 PM.. Minimum age: 18. Check in from: 7:00 PM. Check in to: midnight. . Check out: 10:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Pool access available from noon to 4:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from June to September This property does not have elevators

Reviews

8.2/10
Very Good
1,002 reviews
D
Daniel
3 months ago on Hotels.com
hotels.com
6/10
Loved - location, room, room amenities, parking, Water Park, housekeeping staff and housekeeping performance. All exceeded expectations Okay - value for the money, other staff members. Been elsewhere where these things were better. Unacceptable - charging a resort fee on top of room fee, then charging above average ticket price for the water park. Also, outdoor pool was advertised as being free with room stay we were not allowed access without paying for water park access, staff member claimed she 'did not know how to open the locked gates' that should have allowed us access to the outdoor pool using our room key card. Not likely to return as a result of these hidden junk fees.
M
Monique
2 months ago on Hotels.com
hotels.com
4/10
We had to clean the room ourselves cause there was dirt on the floors, dead bugs and smelled like cigarettes even though it was as a no smoking room, We had to rewash the bedding and pillow covers cause the covers looked brown and nasty. The bedroom has no tv just a mirror so high up you can’t even look in it in the placement a tv should be. The bed was two twins put together so me and my wife couldn’t even cuddle for our anniversary stay because we would fall between the crack of where the twin mattress met, the way button drawer of the stove is FILTHY I decided I would not use the stove at all because of the filth. Outside the front door there are shards of clear glass, so imagine your child running around bare foot. Oh by the way I got stuck on the deck for 25 minutes as my wife showered because even though I had 5 keycards, none worked to scan me back in, so imagine you are sleeping and your child sneaks on the deck and can’t get in! Not safe. We had to ask for another key in the Jaypeak hotel because the keys provided by stateside wouldn’t even scan to get into the pool and hot tub area! The pizza place gave us food poisoning we were stuck on the toilet most of our stay, the jaypeak lifeguards were more worried about visiting rather then scanning the outdoor pool. The only thing we actually got to enjoy during our stay was the fireplace and the provisions restaurant, their customer service was top notch and the shuttle was great, 2/10 outdated dirty and unsafe.
S
Sandra
3 months ago on Hotels.com
hotels.com
8/10
The amenities that were open were good. Unfortunately it was not made clear when i booked that many of the bars, restaurants, and activities closed for the season. Rock climbing was closed, ice skating was closed, the tram was closed for weather. We ended up at the water park though and that was really nice. Overall i would stay again.

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