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Home2 Suites By Hilton Phoenix Downtown

Hotel
125 E Jackson St, Phoenix (AZ), Arizona 85004, USMap
9.2/10
Excellent
1,686 reviews
33% guests praised the Wifi in their reviews
Parking (85)
Breakfast (49)
Price (36)
In-room kitchen (11)
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check-out
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Amenities

Pets friendly
Family friendly
Air conditioning

Location

125 E Jackson St, Phoenix (AZ), Arizona 85004, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.. Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards

Additional information

Optional fees: Valet parking fee: USD 46.00 per day (in/out privileges)Pet deposit: USD 75 per stayPet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
1,686 reviews
Consecutive positive reviews from 85 guests
Latest
Parking (85)
Breakfast (49)
Price (36)
In-room kitchen (11)
B
Betsy
1 month ago on Hotels.com
hotels.com
10/10
Above average airport hotel, solid breakfast and well equipped fitness center. I would stay here again.
J
Jayson
1 month ago on Hotels.com
hotels.com
8/10
We enjoyed the Home2 Suites property. The lobby was fun and inviting, breakfast had plenty of options, and the bar and location worked perfectly for attending the baseball game. We would stay there again. Our primary frustration, again, was outsourced valet parking. When we arrived, no valet attendant was available. With limited practical parking alternatives downtown, I ultimately had to leave the vehicle in front of the hotel while we went to the game. When we returned, I still had to find a valet attendant and arrange overnight parking for the vehicle. The following morning, I tipped the attendant $20. Apparently, there was a shift change shortly afterward, and when we came down later, my interaction with the next attendant made me feel as though another tip was expected. After similar issues at two different Hilton properties, I think the outsourced valet model may be worth considering from a customer service perspective. I understand why hotels outsource these services, but customers don't really distinguish between the contractor and Hilton. When someone stands at the entrance to a Hilton property, handles my vehicle, and becomes one of my first and last interactions with the hotel, that person represents Hilton to me. The contractual distinction may exist internally, but from the customer's perspective, it is all part of the same experience.
A
Amy
1 month ago on Hotels.com
hotels.com
10/10
Super convenient location near sports stadiums Clean Quiet Affordable Friendly staff include valet staff

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