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CIELO Madrid Studios

Apart hotel
Calle de Matilde Hernández 40, , Madrid, Madrid 28019, ESMap
9/10
Excellent
403 reviews
check-in
Nov 06, Fri
check-out
Nov 07, Sat
nights
1
guests
2 Guests
No availability for these datesTry changing your dates or search again

Amenities

Kitchen
Free Wifi
Air conditioning

Location

Calle de Matilde Hernández 40, , Madrid, Madrid 28019, ESView in Google Maps
View map

Stay information

Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This aparthotel also features a communal living room, tour/ticket assistance, and a banquet hall.. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite..

Things to know

Check-in14:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Information provided by the property may be translated using automated translation tools There is no front desk at this property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property is professionally cleaned

Additional information

Optional fees: Self parking fee: EUR 12 per dayNearby parking fee: EUR 12 per night (1312 ft away)Housekeeping fee: EUR 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The property is professionally cleaned.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a debit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertySafety features at this property include a fire extinguisherThis property is professionally cleaned . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.. Check in from: 2:00 PM. Check in to: anytime. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

9/10
Excellent
403 reviews
C
Cesar
1 month ago on Hotels.com
hotels.com
10/10
It does what it says in the tin; all excellent
A
Amgad
1 month ago on Hotels.com
hotels.com
2/10
Very disappointing stay. The biggest problem is the extremely poor sound insulation, which made it very difficult to sleep. We could clearly hear people walking in the rooms above and next door, conversations, doors opening and closing, toilets flushing and water running through the plumbing. On top of this, construction work started very early in the morning, causing even more disturbance. The self check-in was also a disaster, the machine did not work properly and there was nobody there to help. We also experienced problems with the lift/card access. We stayed in Room 2. The shower has no glass screen or curtain, so water spreads across the bathroom and towards the bedroom. There is no shelf for toiletries and not even a toilet-paper holder next to the toilet. The room itself looks reasonably nice, but the building feels very cheaply finished and poorly thought out. Most importantly, accommodation should provide somewhere to sleep and rest, and unfortunately this failed at that basic requirement. I have submitted an official Hoja de Reclamaciones and requested a full refund. Based on our experience, I cannot recommend staying here.
A
Angela
2 months ago on Hotels.com
hotels.com
10/10
Amazing place,clean,smelling good and pretty close to public transport. I would definitely come back. Recommended 100%.