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The Social Hub Berlin

Hotel
Alexanderstraße 40, Berlin, Berlin 10179, DEMap
8.8/10
Excellent
698 reviews
check-in
Nov 04, Wed
check-out
Nov 05, Thu
nights
1
guests
2 Guests
No availability for these datesTry changing your dates or search again

Amenities

Family friendly
Free Wifi
Air conditioning

Location

Alexanderstraße 40, Berlin, Berlin 10179, DEView in Google Maps
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Stay information

Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 50 per stayAn effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 19.5 for childrenSelf parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
698 reviews
T
Tuğba
1 month ago on Hotels.com
hotels.com
4/10
We stayed at The Social Hub Berlin from October 3 to October 9. The location is excellent and the room was perfectly fine, but unfortunately our first experience at reception seriously affected our entire impression of the hotel. At around 3 PM on October 3, during check-in, I misunderstood an English sentence spoken by a receptionist named Tessa. Instead of simply repeating or explaining it, she spoke to me for several minutes in a harsh, aggressive and condescending manner, in front of my wife. I felt humiliated and extremely uncomfortable. Later during our stay, I asked her another question and once again found her unwilling to help. Because of this, I do not believe the first incident was simply a brief misunderstanding. I cannot know her intention, but the way I was treated made me feel singled out and discriminated against. As an international guest, feeling this way within minutes of arriving at the hotel was deeply disappointing and overshadowed many of the hotel’s positive qualities. I want to be fair and also thank another male member of the reception staff, who was friendly, smiling, respectful and extremely helpful. Our experience with him was completely different and exactly what we would expect from good hospitality. The hotel itself has a great location and decent rooms, but the way a guest is treated at reception matters enormously. I hope management takes this feedback seriously.
J
Jonas
1 month ago on Hotels.com
hotels.com
10/10
Clean, friendly & well located!
C
CAN
1 month ago on Hotels.com
hotels.com
2/10
We had an awful stay here. The hotel has a notorious issue with a faulty fire alarm that goes off randomly—something we unfortunately only discovered after checking in. During our stay, the alarm was triggered three separate times in a single day, with the final evacuation happening at 2:00 AM. ​Every single time, all guests had to evacuate and stand outside for roughly 30 minutes. Even the responding firefighters looked completely fed up with the recurring false alarms. To make matters worse, the staff treated the entire ordeal like routine business. No apologies, no acknowledgment of the disruption, an. A quick glance at past reviews proves this has been an ongoing problem for a long time that management simply refuses to fix. ​Save yourself the lost sleep and book somewhere else.