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SpringHill Suites by Marriott Suwanee Johns Creek

Hotel
2692 Peachtree Parkway, Suwanee (GA), Georgia 30024, USMap
8.6/10
Excellent
485 reviews
Breakfast (13)
check-in
Nov 05, Thu
check-out
Nov 06, Fri
nights
1
guests
2 Guests
No availability for these datesTry changing your dates or search again

Amenities

Family friendly
Pool
Free Wifi

Location

2692 Peachtree Parkway, Suwanee (GA), Georgia 30024, USView in Google Maps
View map

Stay information

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite..

Things to know

Check-in15:00 - 02:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a deadbolt lock Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Policies: This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a deadbolt lock . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 2:00 AM. . Check out: 12:00 PM.

Know before you go

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
485 reviews
Latest
Breakfast (13)
L
LaCrystal
1 month ago on Hotels.com
hotels.com
4/10
My recent stay was extremely disappointing and unlike my previous experiences at this hotel. I usually enjoy staying here because the beds are comfortable and the staff are friendly, but this visit fell far below expectations. After a long, exhausting day, I just wanted to check in and relax. Unfortunately, my first room was dirty, and the second room was even worse. When I reported the issue, the manager seemed skeptical and went upstairs to verify the condition himself before offering another room. Having to go back and forth several times with two children and multiple pieces of luggage was incredibly frustrating and inconvenient. The last thing a tired parent should have to do is repeatedly move their belongings and children because rooms aren’t properly cleaned. The property’s overall cleanliness was also concerning. There was a large black bag of trash near the elevator, and we found unidentified bugs in our final room, including one in the bathroom and another near the bed. After all this inconvenience, the only compensation offered was a soda, which felt inadequate given the circumstances. I genuinely enjoy staying at this hotel, but cleanliness should be a basic standard, not something guests have to fight for. As a Marriott Bonvoy member, I expect better room inspections, cleanliness, and accountability. I hope Marriott takes this seriously and provides a more appropriate resolution. This was not the level of hospitality I have come to expect from Marriott.
A
Allison
2 months ago on Hotels.com
hotels.com
10/10
Absolutely wonderful hotel. Beautiful room.
S
Shane
1 month ago on Hotels.com
hotels.com
2/10
The hotel appears to be relatively new, but I was surprised to see noticeable staining in the hallways and on furniture in my room. The bigger issue, however, was billing. I booked through Hotels.com, including an additional night, but the hotel still placed extra charges on my card. I was assured one of the charges would not post, but it later did. While I was attending an event I had traveled five hours to attend, I had to stop what I was doing to call the hotel about more than $400 in unexpected charges. The hotel staff and hotel manager were all very unhelpful; the staff was even rude. They never once apologized for the additional charges, and I am still trying to resolve this issues days later, with the hotel manager remaining completely unresponsive. I expected much better service and attention to detail from a Marriott property.

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