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DoubleTree by Hilton Hotel Jacksonville Riverfront

Hotel
1201 Riverplace Boulevard, Jacksonville (FL), Florida 32207-9009, USMap
6.8/10
Good
1,666 reviews
"update online access"
View (56)
Price (54)
Waterfront (32)
Air conditioning (26)
In-room kitchen (23)
Parking (20)
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Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

1201 Riverplace Boulevard, Jacksonville (FL), Florida 32207-9009, USView in Google Maps
View map

Stay information

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 10315 square feet (958 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 02:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for childrenCovered self parking fee: USD 22.00 per day (in/out privileges)Uncovered valet parking fee: USD 30.00 per day (in/out privileges)Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 6 AM to 10:00 PM.Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: 2:00 AM. . Check out: 11:00 AM.

Know before you go

Parking height restrictions apply Pool access available from 6 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

6.8/10
Good
1,666 reviews
Latest
View (56)
Price (54)
Waterfront (32)
Air conditioning (26)
In-room kitchen (23)
Parking (20)
Breakfast (20)
O
Obi
1 month ago on Hotels.com
hotels.com
2/10
I would not recommend this place
S
Stacy
1 month ago on Hotels.com
hotels.com
6/10
We have mixed feelings about this hotel. The staff were ALL very friendly and wonderful. Their breakfast was delicious, and the bar food was as well. But our room needs more love and care. The tub looked like it was refurbished and painted over, but wasn't left to dry long enough because it was all cracked with water running under it. The toilet paper holder was rusted, both the room and front desk phone services didn't work, our room smelled faintly of cigarette smoke, and various cabinets and parts of the walls were cracked, worn, and ruined.
D
Danielle
1 month ago on Hotels.com
hotels.com
2/10
Terrible experience. The pull out couch had huge stains and springs coming out of the mattress. The evening staff moved us to another room, but lacked the river view I paid for. They assured me that management would compensate us at check out. That was not the case. We were offered breakfast (we had already eaten) or they could reimburse us the parking fee. Hardly a compensation. They told us that’s the best they could do because we had prepaid?? Unacceptable!