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Extended Stay America Select Suites - Cleveland - Mentor

Hotel
5650 Emerald Ct, Mentor (OH), Ohio 44060, USMap
6.2/10
Pleasant
661 reviews
"ok for the price"
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Double Studio

Standard Studio, 1 Double Bed, Non Smoking, Refrigerator & Microwave
1 Full Bed
Sleeps 2

Standard Room

No Free Breakfast | Non Refundable

Standard 2 Double Studio

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave
2 Full Beds
Sleeps 4

Standard 2 Double Room

No Free Breakfast | Non Refundable

Amenities

Pets friendly
Free Wifi
Air conditioning

Location

5650 Emerald Ct, Mentor (OH), Ohio 44060, USView in Google Maps
View map

Stay information

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.. Featured amenities include express check-out, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite..

Things to know

Check-in15:00 - 10:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Long-term renters welcome Noise-free guestrooms cannot be guaranteed Onsite parties or group events are strictly prohibited Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Pet fee: USD 25 per pet, per nightService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Onsite parties or group events are strictly prohibitedLong-term renters welcomeNoise-free guestrooms cannot be guaranteedSafety features at this property include a smoke detector and window guardsThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open during the following times:Monday - Friday: 9:00 AM - 10:00 PM Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 10:00 AM. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

6.2/10
Pleasant
661 reviews
p
prashant
2 months ago on Hotels.com
hotels.com
4/10
as soon as you enter the lobby smells liked someone smoked weed. the mop after smell also smells nasty. rooms were good and clean could not sleep at night as there was loud bang noise from neighboring rooms several times. someone had hit the bathroom door hard .
J
Jennifer
3 months ago on Hotels.com
hotels.com
2/10
The room was dirty. The walls, floors and appliances were disgusting. The shower had little to no pressure. One bed was broken so the mattress dipped when you laid on it. Our room was right next to the wall that had the elevator on the other side and it kept us up all night with people using it. Our key cards kept declining us from entering the building so we had to keep going to the front office to get new key cards. The dresser, table and bathroom counter top had missing/broken pieces and my son cut his hand on the side of one of them. The fridge looked like it had never been cleaned. The floor was wet when we arrived so we assumed they cleaned it but when it dried there was crumbs and debris all over the floor so we had to wear shoes when walking around in the room. The hallways smelled like dog pee and the elevator smelled like marijuana. The parking lot was scattered with debris from people sitting out and using their own grills and having parties until midnight. Not worth even being free to stay here. Find another hotel. Pay the extra money for a better stay.
D
Donna
3 months ago on Hotels.com
hotels.com
6/10
It was a basic room, clean and adequate. I expected more in amenities. At least a coffee pot in any kitchen is pretty basic for a hotel room of any class. There were only 2 bath towels and no hand towels. We women need two towels each if we wash our hair. There was no soap in the bathroom, and either a bar or liquid soap dispenser is necessary for basic hygiene. Fortunately I had a small bar in my car. The beds were comfortable but squeaky at night.

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