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Ilunion Suites Madrid

Hotel
Lopez de Hoyos, 143, Madrid, Madrid 28002, ESMap
9/10
Excellent
1,002 reviews
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Amenities

Pets friendly
Family friendly
Free Wifi

Location

Lopez de Hoyos, 143, Madrid, Madrid 28002, ESView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area and a banquet hall.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 6997 square feet (650 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in14:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number HM4275 Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9.00 for childrenSelf parking fee: EUR 23 per dayPet fee: EUR 35 per pet, per nightService animals are exempt from feesLate check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms Parking height restrictions apply This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reviews

9/10
Excellent
1,002 reviews
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Ryan
1 month ago on Hotels.com
hotels.com
2/10
NOT THE NICEST PEOPLE TO DEAL WITH. NO air conditioning with a room at 80F; with the windows open. That is not what is expected of a 4 star hotel. Staff said that other guests said they were cold. Well all they had to do was turn off their thermostats. Why shutdown the A/C for everyone else. We’re on the top floor with the sun on the windows all day heating up the room. We had to sleep with the windows open and listen to garbage trucks at midnight and street cleaning machines even later. More of a hostal than a 4star hotel experience. Staff was NOT helpful at all. Nothing they could do and that all the fans that they had been lent out already. So, if there are so many clients that need A/C why not turn it on. It’s one of the hotel’s amenities without any word anywhere there it is a seasonal amenity. Nor is it expected.
L
Luciano
3 months ago on Expedia
expedia
10/10
we over sleep, were very tire and didnet eat at all. The hotel is perfec located, the rooms are Bib for European Standars, and close by everything we need.
V
Valerie
4 months ago on Expedia
expedia
10/10
This hotel was a huge surprise. The room was clean and the space great. I travel with my family and we were so comfortable. The staff was friendly and helpful. Also, the breakfast was nice with good variarity of food.