El Cielo Resort

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Hotel

Carretera Guadalupe-El Tigre Parcela 118, Valle de Guadalupe, BC 22755, MXMap

9.2/10

Excellent

1,006 reviews

check-in

Oct 15, Thu

check-out

Oct 16, Fri

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Amenities

Pets friendly

Family friendly

Pool

Free Wifi

Location

Carretera Guadalupe-El Tigre Parcela 118, Valle de Guadalupe, BC 22755, MXView in Google Maps

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Stay information

Along with 2 restaurants, this hotel has an attached winery and an outdoor pool. Self parking is free. Additionally, a fitness center, 24-hour room service, and a seasonal outdoor pool are onsite.
El Cielo Resort offers 95 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers and espresso makers. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

This Valle de Guadalupe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Check-in15:00 - 00:00

Check-out00:00 - noon

Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 3:00 PM - midnight This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Know before you go

Construction is underway at a neighboring building and there may be noise disturbance from the construction work Only registered guests are allowed in the guestrooms Pool access available from 8 AM to 8 PM The seasonal pool will be open from March to October This property does not have elevators

Reviews

9.2/10

Excellent

1,006 reviews

Mauricio

1 month ago on Hotels.com

4/10

The AC was broken, they failed to honor our Expedia VIP reservation, and the shower flooded our room. Breakfast was terrible.

Ilse

1 month ago on Hotels.com

10/10

Excellent service and beautiful place, the restaurant staff was an absolute gem also. Too great care of us. The wines at the taste rooms were delicious. If I ever had the desire to come back to Valle I would stay here no doubt but I have no desire to return with the messed up roads leading to this beautiful hotel.

Maria

2 months ago on Hotels.com

8/10

My stay was disappointing due to the service at the front desk. I did not feel welcomed, as the receptionist seemed stressed and preoccupied. It was an exceptionally hot day, yet no refreshments were offered upon arrival. While waiting for my sister’s reservation to be processed, I casually mentioned wanting some wine; the receptionist asked a colleague to pour some, but the service felt indifferent and lacked any hospitality. Furthermore, we were disappointed to find that there was no decaf coffee, herbal tea, or any caffeine-free beverage options available for guests. The next morning there was no coffee in capsules to make, instead there was a pot of coffee and it was cold and there were no options of cream. I'm lactose intolerant. The sofa bed was not put together when we requested it before we went out for the day. It's an expense hotel and need to put more attention to details. Latitude 32 service was super slow and had cold coffee. Room service at the pool it took 1hr for nachos. there were only two parties at the pool.