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Hotel Castello

Hotel
Campo SS. Filippo e Giacomo - Castello 4365, Venice, Veneto 30122, ITMap
8/10
Very Good
761 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Double Room

No Free Breakfast | Non Refundable
2 room options

Amenities

Pets friendly
Family friendly
Free Wifi

Location

Campo SS. Filippo e Giacomo - Castello 4365, Venice, Veneto 30122, ITView in Google Maps
View map

Stay information

This property has received its official star rating from the local rating authority.. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage..

Things to know

Check-in14:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT027042A1WD2RXRV5 Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31. A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old. A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

. Optional fees: Crib (infant bed) fee: EUR 20 per nightRollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.. Minimum age: 18. Check in from: 2:00 PM. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms This property does not have elevators

Reviews

8/10
Very Good
761 reviews
M
Manish Kumar
1 month ago on Hotels.com
hotels.com
8/10
The hotel could do with some redecoration and updating, but other than that I had a really good stay. The location is amazing — I was able to walk everywhere I wanted to visit in Venice. I had no issues with cleanliness, and the reception staff were friendly, helpful and spoke English. Reception is also open 24/7. One thing I actually really liked was that you leave your room key with reception whenever you go out, and they give it back to you when you return. It means there's no risk of losing the key while you're out exploring. Overall, a great choice if you want a clean, convenient and very well-located hotel in Venice and don't mind the decor being a little dated.
S
Stefania
3 months ago on Hotels.com
hotels.com
10/10
I had a great stay in this hotel. Very comfortable bed, good size room with air conditioning. The staff is amasing and went extra miles to accommodate my needs. Highly recommended!
A
Adam
3 months ago on Hotels.com
hotels.com
6/10
The carpet and wallpaper are dated, it brings a 'history' to the room but it needs updating. Air conditioning cannot be set lower than 17 degrees Celcius (62F). City tax could only be paid in cash. You will find this in other hotels too. Check-in takes place in the main hotel area, but some rooms are accessed via a different entrance. There was no elevator/lift in our part of the hotel, bear this in mind if you struggle carrying luggage up the stairs. They want you to leave the room key at reception. It is a heavy keyring with 3 keys attached. Only plug socket type L was available. Make sure you have an adapter. Type c (standard European) will fit but it might be hanging out a little. The bathroom was new and nice, there was a bright light above the sink. Despite being fairly close to the main square, there was very little noise outside. Reception desk staff are mixed - some struggle with English or speak very quietly, others are energetic and easy to understand.

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