‌
Show all photos

Arco Smart City Hotel - Berlin KU'DAMM

Hotel
Geisbergstrasse 30, Berlin, Berlin 10777, DEMap
8/10
Very Good
14 reviews
check-in
‌
check-out
‌
nights
‌
guests
‌
‌
‌
‌
‌
‌

Amenities

Pets friendly
Free Wifi
CCTV inside

Location

Geisbergstrasse 30, Berlin, Berlin 10777, DEView in Google Maps
View map

Stay information

Comfortable Accommodations Arco Smart City Hotel - Berlin KU'DAMM in Berlin offers comfortable rooms with private bathrooms, hypoallergenic bedding, and free WiFi. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Exceptional Facilities Guests can relax in the hotel's garden or lounge area. Additional amenities include a elevator, 24-hour front desk, daily housekeeping, express check-in and check-out, and paid off-site private parking. Delicious Breakfast A continental buffet breakfast is served daily, featuring juice, fresh pastries, cheese, and fruits. The breakfast is highly appreciated by guests for its quality and variety. Prime Location Located 1 mi from Kurfürstendamm and a 15-minute walk to Zoologischer Garten underground station, the hotel is 14 mi from Berlin Brandenburg Airport. Nearby attractions include Berliner Philharmonie and Potsdamer Platz. Boating is available in the surroundings.

Things to know

Check-in15:00 - 15:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation There is no front desk at this property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chair Mobile payment options include: Apple Pay and PayPal Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and mobile payments; cash is not accepted

Additional information

Timezone: Europe/Berlin

Know before you go

Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8/10
Very Good
14 reviews
A
Aileen
37 months ago on Expedia
expedia
4/5
Good Future-oriented Concept
A
Amos
38 months ago on Hotels.com
hotels.com
1/5
Horrible experience. Best avoid this hotel. I was shut out of my room due to technical fault on my door, and due to the hotels’ unmanned reception I waited for 2 hours for someone to appear and help me access my room. Because of that I missed my friends gathering which was the main reason for me being in Berlin. The room was so tiny that you cannot store a luggage and when you think it can’t get any worse, there are many pannels with switches and they are so bright in the night (bright blue and blinking), one is even next to the bed’s head board, that I had to cover them with towels in order to sleep. It was like sleeping in a discotheque. In addition, the housekeeper came into my room twice without checking if someone is inside, she just opened the door and on one occasion I was completely naked in the room and was able to hide behind the bed sheets. I mean this is a complete invasion of my privacy. Also, they only offer cleaning service in the morning, so if you are here for a weekend and want to sleep in, your room will never be cleaned, at least mine wasn’t. If I didn't have to change room due to the door lock issue, as they had to break down the door, my room wouldn’t have been cleaned for 3 nights. I wrote an email to the management mentioning all the above and asking for compensation for my 2 hours waiting time and consequently missed lunch.Iit took them 8 days to reply with a complete unpersonalised 3 sentence email. Overall one of my worst hotel experiences.
D
Darryl
47 months ago on Expedia
expedia
4/5
This was my first visit to a hotel with no reception personnel. However, the instructions were good and I was able to check in on the machine and receive a room key. I speak some German, so that helped in following the registration instructions. The only complaint is that the door was left ajar on two occasions by the cleaning staff. It required a slight slam to get it to close properly. It is very convenient to public transportation, shopping and good. There was a great breakfast spot one-half block away.

RoomLast

Legal