Hotel City House in Hamburg, Hamburg

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Hotel City House

Hotel

Pulverteich 25, Hamburg, Hamburg 20099, DEMap

8.6/10

Excellent

561 reviews

check-in

Nov 14, Sat

check-out

Nov 15, Sun

nights

guests

2 Guests

Standard Double Room

No Free Breakfast | Non Refundable

Amenities

Free Wifi

CCTV outside

Heating

Location

Pulverteich 25, Hamburg, Hamburg 20099, DEView in Google Maps

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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk..

Things to know

Check-in15:00 - anytime

Check-out12:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashCashless transactions are availableSafety features at this property include a fire extinguisher . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

This property does not have elevators

Reviews

8.6/10

Excellent

561 reviews

René

1 month ago on Hotels.com

2/10

I would not recommend this hotel due to the location and the serious sense of insecurity we experienced. The area around the hotel felt extremely unsafe. At around 10 AM, we saw people openly taking drugs right outside the hotel. On the street towards Hamburg Central Station, homeless people were sleeping on the pavement, several people appeared to be under the influence of drugs, and others were shouting. I have rarely felt this unsafe walking around a city, especially in broad daylight. Several of us stayed at the hotel while attending a trade fair, and we all had the same impression of the area. I asked a member of staff at reception about the safety of the area. Instead of taking the concern seriously, she seemed offended by the question and explained that Hamburg is a big city and that being close to public transport naturally means many different people are around. I found this response very unprofessional when a guest was expressing a genuine safety concern. I travel regularly and understand that areas around central stations can be busy and diverse. However, I have rarely experienced anything comparable to this, especially at 10 AM. Based on our experience, I would not recommend this hotel to anyone concerned about feeling safe around their hotel.

Gustaf

2 months ago on Hotels.com

8/10

The bad experience was the breakfast, first morning bread was really not fresh at all. Everything looked and felt to simple.

Willem

3 months ago on Hotels.com

10/10

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