Tru By Hilton Mckinney in McKinney, Texas

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Tru By Hilton Mckinney

Hotel

3100 Craig Drive, McKinney, Texas 75070, USMap

8.8/10

Excellent

44 reviews

check-in

Nov 15, Sun

check-out

Nov 16, Mon

nights

guests

2 Guests

Standard King Room (Accessible)

Free Breakfast | Non Refundable

4 room options

Standard King Room

Free Breakfast | Non Refundable

3 room options

Standard 2 Queen Room

Free Breakfast | Non Refundable

3 room options

Standard 2 Queen Room (Accessible)

Free Breakfast | Non Refundable

3 room options

Amenities

24-hour frontdesk

Location

3100 Craig Drive, McKinney, Texas 75070, USView in Google Maps

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Stay information

Comfortable Accommodations Tru By Hilton Mckinney in McKinney offers comfortable rooms with air-conditioning, refrigerators, tea and coffee makers, hairdryers, work desks, microwaves, and TVs. Leisure Facilities Guests can enjoy a fitness center and a seasonal outdoor swimming pool. Additional amenities include a fitness room, elevator, and a 24-hour front desk. Local Attractions Historic Downtown Plano is 12 mi away, Chestnut Square and Collin County History Museum are 3.1 mi, Art House and Veterans Memorial Park are 6.2 mi, and Dallas Love Field Airport is 30 mi from the hotel.

Things to know

Check-in15:00

Check-out12:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Additional information

Timezone: America/Chicago

Reviews

8.8/10

Excellent

44 reviews

Gary

1 month ago on Hotels.com

10/10

This was our first time at a Tru hotel. The entryway is plastered with happy hello and welcome messages, the lobby is brightly colored with very modern-style furnishings. Front desk staff was cordial and helpful in suggesting local restaurants. The room was very small but brightly colored and adequate for our one-night stay. Bed was very comfortable, room was quiet, and the shower stall and shower were excellent. Oh, and the ends of the toilet paper rolls were made up into a butterfly and a bowtie, so there's that. Breakfast was expansive and very well-stocked by a very busy attendant, but fair warning, she started actively shooing people away immediately after its designated 9 am closing time so she could start closing it down. There were a few minor downsides. The furniture is pared to a minimum, with a tiny desk and little room to place our open suitcases other than the floor. Bathroom had limited counter space and the shelf was mounted too close to the water faucet handle. Most importantly, and especially for a fairly newly built property, was a noticeable lack of conveniently-placed plugs and USB ports. I was really surprised at the apparent absence of available wall plugs and USB ports until I finally found two ports on the top of the alarm clock on one side. Two more were mounted somewhat inconspicuously on the other side of the bed, but there were no spare outlets on either side of the bed and we had to make do with outlets that were much farther away.

Marissa

2 months ago on Hotels.com

8/10

Property was OK. Rooms are kind of small.

Greg

5 months ago on Hotels.com

2/10

I had a reservation here through Hotels.com. I had to leave early because of a family emergency. When I checked out, I explained my situation at the front desk. The individual stated she couldn't reimburse me without the agreement from Hotels.com. It took several days for Tru to provide the information I needed which showed I checked out a day early, and gave up the room early that morning. When I finally was able to provide Hotels.com with this verification, I received the following notification from Hotels.com. WE'RE FOLLOWING UP FOLLOWING YOUR REQUEST TO ADJUST YOUR RESERVATION WITHOUT PENALTY. AFTER CONTACTING THE PROPERTY, THEY'VE DECIDED TO UPHOLD THE ORIGINAL CANCELLATION POLICY AND HAVE DECLINED THE WAIVER REQUEST. After several days of jumping through hoops trying to collect the required paperwork from Tru in McKinney, they reneged on their promise. Enough for me to avoid staying at any Tru property.