GLAD MAPO is a luxury 4-star hotel situated in Seoul's Mapo-gu district, directly in front of Gongdeok Subway Station, which offers convenient links to Incheon International Airport. The hotel features an elegant, modern, and natural design, incorporating unique illustrations and witty messages throughout, complemented by friendly staff who treat guests like friends.

The hotel offers 378 air-conditioned rooms, many with high ceilings, equipped with refrigerators, flat-screen televisions, complimentary wireless internet, and cable programming. Each room includes a desk and a safe, while bathrooms feature bathtubs or showers, bidets, hair dryers, and in some cases, bathrobes. Select rooms also offer blackout curtains, in-room video streaming, bottled water, instant coffee, and a separate living room.

Guests can enjoy a daily buffet breakfast (for a fee) at the on-site restaurant, which also serves other meals. A coffee shop/cafe provides quality coffee, and a bar/lounge is available for drinks.

GLAD MAPO provides a comprehensive range of amenities and services, including complimentary Wi-Fi, a 24-hour front desk with English and Japanese speaking staff, concierge services, express check-in and check-out, luggage storage, and safety deposit boxes. Other facilities include a 24-hour business center, a fitness center, a banquet hall, parking, daily housekeeping, laundry and dry cleaning services, and convenience stores.

The hotel is within a 5-minute drive of Seoul City Hall and Namdaemun Market, and approximately 3.2 miles (5.2 km) from Myeongdong Cathedral and N Seoul Tower. Myeongdong Shopping Street is about a 30-minute drive away. Gimpo International Airport is a 20-minute drive, while Incheon International Airport is about an hour away by car or airport train. For guest comfort, smoking is prohibited throughout the hotel. The GLAD Mapo is a hotel.