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Park Regis by Prince Singapore

Hotel
23 Merchant Road, Singapore, Singapore 058268, SGMap
8.8/10
Excellent
1,001 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.

Amenities

Pool
Free Wifi
Wine or champagne

Location

23 Merchant Road, Singapore, Singapore 058268, SGView in Google Maps
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Stay information

This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room, and concierge services.
Change of towels is available on request.
Park Regis by Prince Singapore offers 203 air-conditioned accommodations with laptop-compatible safes and bathrobes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Renovation of all guestrooms was completed in September 2024.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Minimum Spring Break check-in age is 18 years old Please note that cribs (infant beds) are not permitted. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash

Know before you go

No pets and no service animals are allowed at this property Only registered guests are allowed in the guestrooms Parking height restrictions apply Pool access available from 6:00 AM to 10:00 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Reviews

8.8/10
Excellent
1,001 reviews
K
Kok choon
2 months ago on Hotels.com
hotels.com
10/10
good location, comfortable stay
P
Pui Ling
1 month ago on Hotels.com
hotels.com
10/10
I had a very pleasant stay at this hotel. The room was clean and well maintained. The bed was especially comfortable; I slept very well thanks to the cozy mattress and good pillows. The location is one of the biggest highlights. It’s very convenient for getting around, with plenty of good restaurants and shops just a short walk away. Overall, this hotel offers great value: a clean room, a comfortable bed, and an excellent location. I would happily stay here again on my next visit and would recommend it to friends and family.
Y
Yoshiki
1 month ago on Hotels.com
hotels.com
2/10
The hotel has two clear strengths: an excellent location and professional reception staff. Unfortunately, these are undermined by weaknesses in hygiene, service procedures and staff training. Upon check-in, I found numerous drain flies and mosquitoes in my room. I killed around ten that night, but approximately fifteen more appeared the next morning. This suggested a drainage or sanitation issue rather than insects entering by chance. The hotel promptly arranged additional cleaning, but the insects remained and I had to remove them myself. I have attached photographs of those found after the second-day cleaning. I was then moved to another room, where the problem did not recur. This suggests a room-specific issue, but raises questions about the inspection process. Some sheets and towels had visible stains, and the toilet did not flush reliably. The shower pressure, however, was very good. At breakfast, staff tried to remove my plate while I was still eating. On another occasion, my table was cleared and reassigned while I briefly collected coffee, despite my cutlery and napkin indicating that it was occupied. With no seats available, I had to abandon my coffee. I do not expect luxury door service, but staff often stood at the entrance without assisting guests and occasionally obstructed access. The hotel has considerable potential. Stronger inspections, clearer service standards and better training would materially improve the guest experience.

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