Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include wedding services, a fireplace in the lobby, and a ballroom.. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Sherwood Park? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite..
Things to know
Check-in15:00 - 02:00
Check-out00:00 - 11:00
Dates and times refer to property's local time
Check-in instructions
Front desk staff will greet guests on arrival at the property
Minimum check-in age: 18
Special check-in instructions
Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Safety features at this property include a smoke detector
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Additional information
Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 2:00 AM. . Check out: 11:00 AM.
Know before you go
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Reviews
7.2/10
Good
1,001 reviews
C
Courtney
1 month ago on Hotels.com
8/10
Good location, ok breakfast. Average price
D
Dana
1 month ago on Hotels.com
8/10
Nice and wuiet but no hot water in shower…
R
Randy
1 month ago on Hotels.com
2/10
Avoid.
Rooms were very large and spacious, but no microwaves in the rooms, one in the lobby was disgusting and smelled, room fridge was unusable because of how bad it smelled, the sink wouldn't drain, the tub wouldn't drain, the shower head had no pressure because the water sprayed out of the tub spout all over everything. The breakfast selection was ridiculous, the tables were never wiped down.
The common areas were very dilapidated and dirty. Nothing seems to ever be maintained, water stains and ruined plaster everywhere. One set of elevators didn't work, no one would ever go in that pool.
Even our room key needed to be reprogrammed every time we left the room. We put our stuff inside the room the first day and left the hotel, upon return our key didn't work, the staff said we weren't registered at the hotel and our room wasn't assigned to anyone. We demanded they opened the door to our room and sure enough our stuff was all inside, the staff member was baffled. I truly believed at first that we were robbed by the hotel.
I watched the front desk staff hand out keys to anyone without confirming identities or who was even registered in the room. We never left a single valuable in the room after that, and locked and latched the door every time we were in the room.
We spent 4 days there because of the convenience of the location to our tournament, but we would have left after the first night if there was any availability anywhere else.