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Inn on St. Ann, a French Quarter Guest Houses Property

Inn
1013 St. Ann, , New Orleans, Louisiana 70116, USMap
8.4/10
Very Good
1,002 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests

Deluxe Room

Deluxe-Zimmer
1 Full Bed
301 sq ft
Sleeps 2

Deluxe Double Room

No Free Breakfast | Non Refundable

Amenities

Family friendly
Free Wifi
Air conditioning

Location

1013 St. Ann, , New Orleans, Louisiana 70116, USView in Google Maps
View map

Stay information

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.. Featured amenities include luggage storage, a safe deposit box at the front desk, and coffee/tea in a common area..

Things to know

Check-in15:00 - 23:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Nearby parking fee: USD 40 per night (4265 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 2:00 PM - 10:00 PM. The check-in location differs from the property location. Check-in location: [1005 St Peter St., New Orleans, LA 70116]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,002 reviews
Consecutive positive reviews from 36 guests
R
Richard
1 month ago on Hotels.com
hotels.com
10/10
Wonderful as ever.......every time I stay there it is great!!!!
M
Mohit
2 months ago on Hotels.com
hotels.com
10/10
Great location to everything
R
Ronald
2 months ago on Hotels.com
hotels.com
2/10
I would strongly recommend staying somewhere else. Our group booked multiple rooms at the Inn on St. Ann for a weekend trip to New Orleans, and from the moment we arrived, the experience went downhill. When we got there, the hotel was locked with no staff on site. After calling, we were told we had to walk a couple of blocks to another property just to check in. That's also when we found out our group was being split between two different buildings, something we were never told in advance. The biggest surprise came when we discovered one of the rooms at the Inn on St. Ann had a collapsed ceiling, making it unusable. The room I was given at the other property was in unacceptable condition. The bed and sheets were stained, the smoke detector was missing, and there was mold in the shower. After seeing the condition of the rooms, our entire group decided to leave and book accommodations elsewhere rather than stay there. While the guests whose room had the collapsed ceiling received a full refund, I was only refunded for one of my two nights, even though we left the property entirely after the first night because of the conditions. What disappointed me almost as much as the rooms was the complete lack of customer service afterward. I never received a phone call or email from ownership or management apologizing for what happened or attempting to make things right. I've stayed in many hotels over the years, and this was easily one of the worst.

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