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Quality Inn Black Mountain-Asheville East

Hotel
585 Hwy 9, Black Mountain (NC), North Carolina 28711, USMap
8/10
Very Good
670 reviews
Breakfast (10)
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Amenities

Pool
Free breakfast
Free Wifi

Location

585 Hwy 9, Black Mountain (NC), North Carolina 28711, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

Policies: Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8/10
Very Good
670 reviews
Consecutive positive reviews from 24 guests
Latest
Breakfast (10)
C
Charles
1 month ago on Hotels.com
hotels.com
10/10
Fantastic front desk help! Obviously schooled in hospitality!!
R
Rafael
1 month ago on Hotels.com
hotels.com
4/10
The room was relatively clean but we had to change it because the refrigerator did not work. In another room the refrigerator 'worked' but by the morning there was the paddle on the bottom, The faucet was leaking. One of reading lamps over the bed did not work. According to the note on the reception door breakfast should have started at 7am but the door was closed till 8 am when one of guests made a phone call. The only good thing in this place was an evening receptionist a day we came there. She sincerely and patiently tried to solve all these problems and was affable and polite.
K
Katherine
1 month ago on Hotels.com
hotels.com
4/10
When I checked in, I was greeted by a wonderful lady who made me happy that I had chosen this hotel. That changed when I opened the door to my room. The decor is extremely old, an upholstered chair that was filthy, mold on the ceiling, stained walls, two of three lightbulbs out in the bathroom making a dark, cave like room and a smell of wet, swampy air inside. When I checked out, I tried to speak with the front desk staff, a young man who was EXTREMELY RUDE. I had to look behind the counter to find him seated and not greeting guests. When I tried to tell him about the room, he wouldn't make eye contact and said "It's not my fault." I had a great time in Black Mountain, but not at this hotel.

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