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Welcome Suites

Hotel
148 Regency Park, O'Fallon (IL), Illinois IL 62269, USMap
6/10
Pleasant
328 reviews
check-in
Nov 05, Thu
check-out
Nov 06, Fri
nights
1
guests
2 Guests
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Amenities

Free Wifi
Air conditioning
TV

Location

148 Regency Park, O'Fallon (IL), Illinois IL 62269, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, barbecue grills, and a banquet hall.. Featured amenities include laundry facilities, an elevator, and a vending machine. Free self parking is available onsite..

Things to know

Check-in18:00 - 23:00
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 8:00 AM - 11:00 PM

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Optional fees: Pet deposit: USD 75 per stayPet fee: USD 10 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guardsPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: The front desk is open daily from 8:00 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID. This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.. Minimum age: 21. Check in from: 6:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM.

Know before you go

Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

6/10
Pleasant
328 reviews
J
Jenia
recently on Hotels.com
hotels.com
2/10
I am writing to express my disappointment and dissatisfaction with my recent experience at your facility. I booked a room for an overnight stay but, unfortunately, remained in the room for only approximately 10 minutes after purchasing it due to the unacceptable and unsanitary conditions. Upon arriving late and entering room #212, I immediately noticed an unpleasant odor that raised concerns about the cleanliness of the room. After turning on the lights, I could visibly see trash in the corner. I attempted to clean the counter myself using bleach wipes, but the white cloth turned brown, indicating that the surface was extremely dirty. What made this experience even more concerning was that I had my two-year-old daughter with me. I needed to change her diaper, so I laid one of your large bath towels down to provide a clean surface. To my dismay, I discovered two dead bugs on the towel. At that point, I could no longer justify staying in the room with my young child under those circumstances. I immediately left the room left the room and spoke with the front desk attendant, explaining the conditions were awful. I am requesting a full refund for the room, as I vacated the premises after approximately 10 minutes. I believe this is a reasonable request given the circumstances. I hope you will take this complaint seriously and addressed the matter professionally. I look forward to receiving a response regarding my refund request and how you intend to resolve the issue.
M
Michael
4 months ago on Expedia
expedia
10/10
Staff was very helpful and friendly if you’re looking for a budget friendly hotel this is definitely your stay
M
Mike
4 months ago on Expedia
expedia
8/10
More towel availability