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Sheraton Centre Toronto Hotel

Hotel
123 Queen Street West, Toronto (ON), Ontario M5H2M9, CAMap
9.2/10
Excellent
2,772 reviews
check-in
Nov 12, Thu
check-out
Nov 13, Fri
nights
1
guests
2 Guests

Standard Queen Room

Chambre, 1 grand lit
1 Queen Bed
280 sq ft
Sleeps 2
3 room options

Standard King Room

No Free Breakfast | Non Refundable
1 King Bed
323 sq ft
2 room options

Deluxe King Room (City View)

No Free Breakfast | Non Refundable
1 King Bed
301 sq ft
2 room options

Standard 2 Queen Room

No Free Breakfast | Non Refundable
2 Queen Beds
323 sq ft
2 room options

Standard Double Room

No Free Breakfast | Non Refundable

Grand Room

Chambre, 1 grand lit
1 Queen Bed
280 sq ft
Sleeps 2
2 room options

Standard King Room (Pool View) with Balcony

No Free Breakfast | Non Refundable
1 King Bed
366 sq ft
2 room options

Deluxe Grand Room

Chambre Deluxe, 1 très grand lit, vue ville
1 King Bed
301 sq ft
Sleeps 2
2 room options

Standard Quadruple Room

No Free Breakfast | Non Refundable

Standard Room

Chambre, 2 grands lits
2 Queen Beds
301 sq ft
Sleeps 4
2 room options

Junior Suite

No Free Breakfast | Non Refundable
1 KingBed, 1 QueenBed
366 sq ft
2 room options

Standard 2 Queen Room (Garden View)

No Free Breakfast | Non Refundable
2 Queen Beds
366 sq ft
2 room options

Deluxe Double Room (City View)

No Free Breakfast | Non Refundable

Junior Queen Suite

No Free Breakfast | Non Refundable

Junior King Suite

Cette suite est climatisée.

Standard King Room (Garden View)

No Free Breakfast | Non Refundable
1 King Bed
366 sq ft
2 room options

Standard Double Room (Garden View)

No Free Breakfast | Non Refundable

Superior Double Room (Pool View)

No Free Breakfast | Non Refundable

Grand Room (Pool View) with Balcony

Chambre, 1 très grand lit, vue piscine (Balcony)
1 King Bed
366 sq ft
Sleeps 2
2 room options

Standard Double Room (Pool View)

No Free Breakfast | Non Refundable

Standard King Suite

No Free Breakfast | Non Refundable
1 King Bed
495 sq ft
2 room options

Superior Quadruple Room (Garden View)

No Free Breakfast | Non Refundable

Standard Quadruple Room (Garden View)

No Free Breakfast | Non Refundable

Club Queen Room

No Free Breakfast | Non Refundable
1 Queen Bed
301 sq ft

Junior King or Queen Suite

No Free Breakfast | Non Refundable
2 room options

Grand Suite

Suite, 1 très grand lit
1 King Bed
495 sq ft
Sleeps 4
2 room options

Club King Room

No Free Breakfast | Non Refundable
1 King Bed
301 sq ft

Premium Queen Room

No Free Breakfast | Non Refundable

Premium King Room

No Free Breakfast | Non Refundable

Grand Club Room

Chambre Club, 1 grand lit
1 Queen Bed
301 sq ft
Sleeps 2

Club Double Room

No Free Breakfast | Non Refundable

Club 2 Queen Room

No Free Breakfast | Non Refundable
2 Queen Beds
301 sq ft

Premium Quadruple Room

No Free Breakfast | Non Refundable

Standard Queen Room with Club Lounge Access

No Free Breakfast | Non Refundable

Standard King Room with Club Lounge Access

No Free Breakfast | Non Refundable

Standard 2 Queen Room with Club Lounge Access

No Free Breakfast | Non Refundable

Club Quadruple Room

No Free Breakfast | Non Refundable

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

123 Queen Street West, Toronto (ON), Ontario M5H2M9, CAView in Google Maps
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Stay information

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge..

Things to know

Check-in15:00 - 05:30
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for childrenCovered valet parking fee: CAD 73.45 per day (in/out privileges)Pet fee: CAD 50 per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is recommended for transportation to and from this property. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 11:00 AM.

Know before you go

A car is recommended for transportation to and from this property Parking height restrictions apply The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.2/10
Excellent
2,772 reviews
C
Christopher
3 months ago on Hotels.com
hotels.com
10/10
Great location and lots of room for a 6 person group.
J
Jennifer
1 month ago on Hotels.com
hotels.com
10/10
A great stay! Very comfortable. Easy to get around. Very comfortable.
S
Sandra
1 month ago on Hotels.com
hotels.com
8/10
The staff were excellent and this is a very nice hotel that I would recommend, though I do have some details to share. The parking was super expensive ($65/night) and the valet asked me to park my car myself, backing into a very narrow spot, which I thought he should have done himself but he was very busy. I used the gym which is huge and everything seems new, but at the same time, the machines were mostly too large for an average sized woman which was very frustrating. The pool is an amazing indoor-outdoor pool which is pretty spectacular and offers food service to the deck chairs. I did find it odd that we had to go out to the pool deck via the outdoor pool door and then cross into the indoor pool from outside--in my bathing suit in cold weather! There was a sauna that never got very hot and there is no hot tub. The wallpaper in my bathroom was peeling and the carpet was old and worn. They did offer a full hypoallergenic floor, which is very important to me, and the housekeeping team were excellent. For a very expensive hotel, I did expect more attention to detail. Even the in-room coffee machines were a bit old-fashioned and they had that icky faux cream powder rather than actual creamers. That said, I would stay there again because I love the location, which is perfect for access to Queen St shopping, and, a little further, Chinatown and Kensington Market, which are walkable. The pool is a big attraction for me and makes it worthwhile.

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