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JAMS Music Hotel Munich

Hotel
2 Stubenvollstraße, Munich, Bavaria 81667, DEMap
8.8/10
Excellent
341 reviews
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Amenities

Pets friendly
Family friendly
Free Wifi

Location

2 Stubenvollstraße, Munich, Bavaria 81667, DEView in Google Maps
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Stay information

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation The front desk is open daily from 7:00 AM - midnight This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 20 per personAirport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 2)Self parking fee: EUR 30 per nightPet fee: EUR 20 per pet, per dayService animals are exempt from feesCrib (infant bed) fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Reviews

8.8/10
Excellent
341 reviews
M
Michael
1 month ago on Hotels.com
hotels.com
4/10
There was no hot water! We had a group of three couples and we all stayed three nights. Not one of us experienced a hot water for our entire stay. When we checked in the front staff stated that if we didn't get hot water in the room to just wait awhile. This also did not work. The rooms were also very warm. There is a very small compact air conditioner but that did not cool the room at all. We all realized that many European hotels do not have air conditioning but for the price of this hotel, I would have expected their room air conditioner to work better. I would not recommend this hotel to stay. For the price there are many better options.
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Eben
1 month ago on Hotels.com
hotels.com
6/10
The hotel was fine. Location puts you about 5 min walk from both an S-Bahn and U-Bahn stop (Airport and City). Getting to the Oktoberfest grounds was pretty easy. A decent Kebob shop just down the street makes for a good/cheap late night dinner after a long day in the tents. The main problem was a lack of hot water at the hotel and the lack of communication regarding the issue, specifically when we checked in. This resulted in three days worth of tepid/cool and sometimes just plain cold showers. And there was no mention of the issue when we checked-in which is sort of a big deal...IMO. Staff reported that not all rooms were affected by the outage, which is why the issue was not disclosed. Personally that's not a good enough reason for not giving people a heads-up or not having an idea which rooms are affected and disclosing the information to those rooms. We were not offered any sort of resolve without prompting. At check-out another group was dealing with the same issue and we ended up piggybacking on their refund offer. I would have liked to see management offer partial refunds without the need to ask/haggle. The rest of the hotel was fine. Some nice perks in the room - free mini-bar, record player, coffee/tea in the room. But otherwise just a bed in an older building without air conditioning. I will probably try a different hotel next time I come to Munich - but if the price was right and I confirmed the water was hot, I would consider Jams again.
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Casper
1 month ago on Hotels.com
hotels.com
4/10
I arrived late evening - got my keycard from the receptionist and of course the keycard didn't work. After a couple of attempts - the receptionist gave me a proper key - stating that the door-lock battery was dead so the cards couldn't work. In the morning - no hot water at all - so shower was a bust. The breakfast was good - though they forgot to mention that everything that they offered was extra - so my cappuccino and a tiny plate of scrambled eggs was added to the bill. When I checked out the receptionist did say - "oh yeah we have been trying to fix the water" - so they must have known it was out of order. The extras for breakfast was cleared as a "sorry". Hotel is actually quite nice, room was fine (except for the shower that spilled water into the middle of the room) and the location is good. Just a shame I got the Gremlin room!