For more details, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival

Minimum check-in age: 19

Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions. Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge. Guests must contact this property in advance to reserve rollaway/extra beds Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month. This property accepts credit cards and cash