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ITC Mora anteriormente ITC Mora by Soho Boutique

Hotel
Paseo del Prado, 32, Madrid, Madrid 28014, ESMap
8.4/10
Very Good
528 reviews
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Amenities

Free Wifi
Air conditioning
CCTV inside

Location

Paseo del Prado, 32, Madrid, Madrid 28014, ESView in Google Maps
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Stay information

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff..

Things to know

Check-in14:00 - 23:30
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 12 for childrenNearby parking fee: EUR 30 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

8.4/10
Very Good
528 reviews
J
Jana
1 month ago on Hotels.com
hotels.com
6/10
There were no plug receptacles by the bed on either side. The receptacles are across the room so you can’t put your phone or C-Pap next to the bed. They gave us extension cords at the reception desk but these always make me nervous. There is no air conditioning in October and the room was hot.
D
David
1 month ago on Hotels.com
hotels.com
4/10
There are big difference in quality among rooms. The ones shown on the website do not reflect the one you might get even if it has the same class description. You might end up in a room with an uneven mattress, noisy bed frames and a view that is not city view neither. Not what they show on the advertising. The hotel will probably change you to a room like the one you booked after you bring the issue up, but not until you spent a bad night in the one you did not exited to get and already paid for. Bring a power source with multiple outlets. There is only one power outlet in the room by the desk and not next to the bed. When making your reservation get the hotel to confirm that they will give you one of the rooms that match the pictures with the new paper-wall and TVs and ask for one with the new matters support. Still don’t be surprise if you find humidity stains in the bathroom celling even if it’s one of the renovated ones. That said. The location is great, the lobby looks very nice, the view if you get a front street room is nice. Someday this hotel might be at the standards of their new management and owners The Petite Palace Hotels. A/C only works during the summer. Bring earplugs in case you need to sleep with the windows open on a warm day.
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Stephen
1 month ago on Hotels.com
hotels.com
8/10
This is a no frills hotel, after traveling for 10 hours, it would have been nice to have some water in the room, there was no refrigerator as well. The only amenities supplied was hand soap and body wash. Wifi was spotty at times, if you need to connect to work e-mail, it maybe iffy!! Hotel staff spoke limited english. Overall the room was clean and it was just an ok stay. For the amount paid, the value wasn't there.

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