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Villa Nencini

Hotel
Borgo Santo Stefano 55, Volterra, Tuscany 56048, ITMap
8.4/10
Very Good
74 reviews
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Amenities

Family friendly
Pool
Free Wifi

Location

Borgo Santo Stefano 55, Volterra, Tuscany 56048, ITView in Google Maps
View map

Stay information

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.. Featured amenities include a safe deposit box at the front desk and coffee/tea in a common area..

Things to know

Check-in14:00 - 18:00
Check-out00:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 7:00 AM - 11:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT050039A1H249AGWT Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for local cuisine breakfast: approximately EUR 7 for adults and EUR 7 for childrenHosted evening meal: EUR 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from June 01 to October 01. Pool access available from 8:00 AM to 8:00 PM. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 6:00 PM. . Check out: 10:30 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 8:00 AM to 8:00 PM The seasonal pool will be open from June 01 to October 01 This property does not have elevators

Reviews

8.4/10
Very Good
74 reviews
L
LUCAS
1 month ago on Hotels.com
hotels.com
10/10
Nice staff/service very good location, easy to park
A
Andreas
1 month ago on Hotels.com
hotels.com
6/10
The hotel has some definite positives, including a good Italian-style breakfast, convenient parking right outside, and a fairly fresh and pleasant pool area. However, the overall experience was a bit disappointing. The room felt quite dated, with old-fashioned furnishings and wall-to-wall carpeting that made is feel less fresh than expected. More importantly, communication was a problem. We tried to contact the hotel through the Hotels.com app more than once before our arrival, specifically to clarify arrangements for our one-year-old daughter and her cot, but received no response. This lack of communication directly led to problems upon arrival, when we were unexpectedly charged an additional €11 per night for the cot. This fee had never been communicated to us beforehand, and had we received a response to our messages before arrival, the issue could easily have been avoided. The unexpected charge therefore felt particularly frustrating and rather sneaky to be honest. Overall, there are some good facilities and positives, but the dated rooms, poor communication and the resulting unexpected extra charge mean that the stay did not feel like particularly good value for money.
F
Fausto
3 months ago on Hotels.com
hotels.com
2/10
We would never stay there again. Parking is terrible. Breakfast only till 9,30 am, than you get kicked out. If you ask for a coffee at 9.30 am they say, sorry have to get it from the bar. But they don't treat every customer the same. No elevator. Bathroom is so out dated, if you shower there is water all over the bathroom. Check out is at 10.30 am already, never heard before.