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Hotel Palazzo Alexander

Hotel
Via Santa Giustina 48, Lucca, Tuscany 55100, ITMap
9.4/10
Excellent
793 reviews
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Amenities

Family friendly
Free Wifi
Wine or champagne

Location

Via Santa Giustina 48, Lucca, Tuscany 55100, ITView in Google Maps
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Stay information

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).. This property has received its official star rating from the local rating authority.. Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival This property doesn't offer after-hours check-in This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

. Optional fees: Airport shuttle fee: EUR 70 per vehicle (one way)Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.4/10
Excellent
793 reviews
T
Thomas
3 months ago on Hotels.com
hotels.com
10/10
Wonderful charm and character not just the physical space but the staff. Wonderful experience. Loved that rooms had names rather than numbers. Would stay again and will recommend
J
Joyce
1 month ago on Hotels.com
hotels.com
10/10
Beautiful boutique hotel. Fabulous breakfast. Lovely helpful friendly staff. Perfectly placed for walking to everything you need nearby. Only complaint would be the noisy air conditioning unit in the room. Had to turn it off but lead to a sleepless night due to heat in room. Tried opening windows but didn't cool room down. Only stayed 2 nights so don't complain about it. Hotel was full
J
Jonas
3 months ago on Hotels.com
hotels.com
8/10
Nice, and very helpfull staff.