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SpringHill Suites by Marriott Houston Northwest

Hotel
20303 Chasewood Park Drive, Houston (TX), Texas 77070, USMap
8.8/10
Excellent
772 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests

Suite, 1 Bedroom, Roll-in Shower (Transfer Shower)

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Suite, Multiple Beds, Accessible Bathtub

2 QueenBed, 1 SofaBed
Sleeps 5

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Studio, 1 King Bed with Sofa bed, Accessible Bathtub

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Studio, Multiple Beds

2 QueenBed, 1 SofaBed
Sleeps 5

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Suite, 1 King Bed with Sofa bed, Hearing Accessible

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Suite, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Suite, Multiple Beds, Hearing Accessible

2 QueenBed, 1 SofaBed
Sleeps 5

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Suite, 1 King Bed with Sofa bed, Accessible Bathtub

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Studio, Multiple Beds, Hearing Accessible (Roll-in Shower)

2 QueenBed, 1 SofaBed
Sleeps 5

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Studio, 1 King Bed with Sofa bed, Hearing Accessible

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Studio, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
Sleeps 3

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Suite, Multiple Beds

2 QueenBed, 1 SofaBed
Sleeps 5

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Studio, Multiple Beds, Hearing Accessible

2 QueenBed, 1 SofaBed
Sleeps 5

Accessible toilet rails · Accessible hearing · Bath tub · Towel

Amenities

Pool
Free Wifi
Ourdoor pool

Location

20303 Chasewood Park Drive, Houston (TX), Texas 77070, USView in Google Maps
View map

Stay information

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has facilities measuring 3588 square feet (333 square meters), including conference space. Free self parking is available onsite..

Things to know

Check-in15:00 - 01:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Additional information

Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards and debit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting . Special instructions: To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 1:00 AM. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.8/10
Excellent
772 reviews
L
Lauren
1 month ago on Hotels.com
hotels.com
4/10
Front desk person was nice but I had to switch rooms because of ants. But then even the second room had a few. Definitely need better pest control. Also not the best “exercise room”. Just nothing in it, it could be updated but it’s extremely small.
R
Rapheal
4 months ago on Hotels.com
hotels.com
8/10
Very clean rooms. The breakfast was a nice continental breakfast
D
Daniel
4 months ago on Expedia
expedia
2/10
This property has maintenance issues. That was apparent from the moment we arrived. One of the two elevators had a misleading handwritten sign stating the elevator was out of service and that "the tech is on the way". The sign was up the entire time and there was only one (very slow) elevator. The TV didn't work in our room. Another guest in a room nearby apologized in advance if he makes a lot of noise slamming his door. He said it didn't shut properly otherwise. There were also multiple lights in our room that did not work. The property is generally clean, but worn. Unfortunately, we also had a terrible experience on our checkout morning. Another guest opened the door to our room at approximately 9:30AM (check-out time is noon). We were still in our room, had not checked out or done anything on the Marriott app. He was checking in and had just been provided a key by the front desk. I attempted to call the front desk multiple times with no answer. I finally got someone to answer on my third call. She apologized and said she had just assigned the room because the system said it was vacant and had been inspected by housekeeping. This was a serious guest safety violation. I was offered little more than "sorry" and no management contacted me. Incidentally, none of our keys to our room worked after this happened. I'm glad I checked. It made our departure difficult as someone had to stay in the room during loading. Very disappointing.

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