Hotel Roble

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Hotel

Uruguay No. 109, Col. Centro, Mexico City, CDMX 06060, MXMap

8.8/10

Excellent

1,004 reviews

check-in

Oct 14, Wed

check-out

Oct 15, Thu

nights

guests

2 Guests

Check price to view the latest room options for this stay.

Amenities

Family friendly

Free Wifi

Air conditioning

Location

Uruguay No. 109, Col. Centro, Mexico City, CDMX 06060, MXView in Google Maps

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Stay information

A restaurant, a business center, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Roble offers 61 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Things to know

Check-in15:00

Check-out12:00 - noon

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Know before you go

Parking height restrictions apply

Reviews

8.8/10

Excellent

1,004 reviews

Yves

1 month ago on Hotels.com

10/10

Exellent service and the room was really clean and looking almost brand new with an air conditionning working well and the hotel is close of everything.

Monica

4 months ago on Hotels.com

10/10

Easy access to the Zocalo and walking distance to various metro entry points. The staff was very helpful! My mom had to keep some medication cold and the front desk was able to assist. There was also a gentleman who help us find the World Cup games on TV when the restaurant next door didn't allow us to watch it there. Overall, the excellent service and convenient location made for a great experience.

Fatene

4 months ago on Hotels.com

2/10

I had a very disappointing experience at this hotel. The room was advertised and sold as including breakfast, but when I arrived, the staff completely refused to provide it unless I paid extra. Despite having already paid for breakfast as part of my booking, I was repeatedly asked for additional money. The staff were not helpful at all when I tried to resolve the breakfast issue. Instead of assisting me, they made me feel like I was begging for something that I had already paid for. The lack of professionalism and customer service was extremely disappointing. To make matters worse, the hotel charges an extra $20 just to use the room safe, which is an essential amenity that should be included in the stay. I would not recommend this hotel due to its misleading practices and poor treatment of guests. Ps: you need to be able to speak spanish as no one at the reception speaks english.