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Dear Hotel Madrid

Hotel
Gran Via, 80, Madrid, Madrid 28013, ESMap
9/10
Excellent
1,003 reviews
check-in
Nov 06, Fri
check-out
Nov 07, Sat
nights
1
guests
2 Guests
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Amenities

Family friendly
Pool
Free Wifi

Location

Gran Via, 80, Madrid, Madrid 28013, ESView in Google Maps
View map

Stay information

Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours)..

Things to know

Check-in15:00 - 23:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival This property doesn't offer after-hours check-in This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming. This property uses a grey water recycling system and eco-friendly cleaning products

Additional information

The following facilities are closed seasonally each year. They will be closed from August 2 to August 17:Dining venue(s). Optional fees: Fee for buffet breakfast: approximately EUR 22 per personAirport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)Nearby parking fee: EUR 37.00 per day (328 ft away)Late check-out is available for a fee (subject to availability)Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 10:00 AM to 5:00 PM.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and debit cards; cash is not acceptedSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming. . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 10:00 AM to 5:00 PM

Reviews

9/10
Excellent
1,003 reviews
A
Aleksandra
2 months ago on Hotels.com
hotels.com
10/10
We had such a lovely stay here and would definitely recommend booking a room with a balcony — the sunset views are wonderful. Instead of spending our evenings in rooftop bars as we usually do in Madrid, we ended up enjoying several romantic evenings right on our own balcony, watching the city change colour. It was such a treat. The rooftop pool is quite small, but it’s perfect for relaxing your muscles after a long day exploring the city. The generous opening hours from 7am to 7pm make it especially easy to enjoy. I’d also definitely recommend booking breakfast. It’s served on the top floor, with a beautiful terrace and amazing views over Madrid — a lovely way to start the day. The whole team with April, Renzo and the others, were incredibly caring, warm and welcoming. We really felt looked after throughout our stay. I also loved that the hotel provides refillable filtered water rather than constantly giving guests plastic bottles. It’s such a useful and sustainable measure, I wish more hotels would adopt. As the team knew it was my birthday, they even surprised me with a thoughtful note and a little treat in the room. Such a sweet and personal gesture. All in all, a wonderful stay with beautiful views, genuinely warm service and some lovely little details that made it feel special.
J
Jean-Paul
1 month ago on Hotels.com
hotels.com
10/10
The hotel is centrally located while being just outside the crowded area. Rooms are clean and comfortable. The staff is friendly and helpful. Would definitely stay there again.
A
Anne
3 months ago on Hotels.com
hotels.com
10/10
My teenage son and I had a fabulous time - super friendly staff and incredible views (and cocktails!) on the roof top bar, excellent location too!