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c-hotels Joy

Hotel
Via degli Orti Oricellari 30, Florence, Tuscany 50123, ITMap
9/10
Excellent
1,003 reviews
check-in
Oct 13, Tue
check-out
Oct 14, Wed
nights
1
guests
2 Guests

Comfort Double Room (Accessible)

Comfort-Doppelzimmer, barrierearm
1 Full Bed
2 room options

Comfy Room (Accessible)

No Free Breakfast | Non Refundable

Comfy Double Room (Accessible)

This double room includes air conditioning, soundproof walls, a minibar, a tea and coffee maker, and a flat-screen TV.
2 room options

Standard Double Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Comfort Double or Twin Room

No Free Breakfast | Non Refundable
2 room options

Standard Room

Smart
1 Full Bed
161 sq ft

Standard Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Standard Double or Twin Room (Accessible)

No Free Breakfast | Non Refundable
2 room options

Amenities

Pets friendly
Family friendly
Free Wifi

Location

Via degli Orti Oricellari 30, Florence, Tuscany 50123, ITView in Google Maps
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Stay information

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.. This property has received its official star rating from the local rating authority.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1PEM9TTFS Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for childrenPet fee: EUR 15 per pet, per dayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reviews

9/10
Excellent
1,003 reviews
M
Marcelo
1 month ago on Hotels.com
hotels.com
8/10
Ok
M
Marie-josee
1 month ago on Hotels.com
hotels.com
8/10
.
J
JOSE JOAQUIN
1 month ago on Hotels.com
hotels.com
2/10
Disappointment in a 4-Star Hotel: Urgent Improvements Needed I stayed at the Joy Hotel, paying >€500 for 4 nights. The experience revealed serious flaws that management must address urgently: Customer Service: At reception, they tried to upsell an upgrade (€20/day) by loudly calling my booked room "small and smart" in front of other guests. A humiliating and unprofessional tactic. Sanitation: The worst part was finding ants in the bathroom. Pest control is urgently needed. Sleep Quality: The mattress was very uncomfortable, with a noticeable hole in the center that prevented a good night's sleep. Also, the upholstered bed base had stains and frayed fabric. Hygiene: Thick layers of dust on the furniture, greasy marks on the doors, and visibly dirty floor grout. Maintenance: The shower caddy has severe rust. There is splintered furniture, scratched walls, and battered baseboards. The condition of the room and the treatment received absolutely do not justify its price or its 4-star rating.

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