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Holiday Inn Express Stoke-On-Trent by IHG

Hotel
Sir Stanley Matthews Way, Trentham Lakes, Stoke On Trent, West Midlands, England ST4 4EG, UKMap
8.4/10
Very Good
1,002 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Double Room

Free Breakfast | Non Refundable
1 Full Bed
108 sq ft

Standard Room

Free Breakfast | Non Refundable

Standard Double Room (Accessible)

Free Breakfast | Non Refundable
1 Full Bed
108 sq ft

Standard Twin Room

Free Breakfast | Non Refundable
2 Twin Beds
108 sq ft

Standard Double Room with Sofa

Free Breakfast | Non Refundable

Standard Double Room with Extra Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)
1 Full Bed, 1 Sofa Bed
108 sq ft
Sleeps 4

Amenities

Pets friendly
Family friendly
Free Wifi

Location

Sir Stanley Matthews Way, Trentham Lakes, Stoke On Trent, West Midlands, England ST4 4EG, UKView in Google Maps
View map

Stay information

Make use of convenient amenities such as complimentary wireless internet access, a vending machine, and bike parking.. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Planning an event in Stoke-on-Trent? This hotel has 463 square feet (43 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a smoke detector and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and mobile payments; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Optional fees: Self parking fee: GBP 7 per dayPet fee: GBP 30 per pet, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and mobile payments; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher, a smoke detector, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.4/10
Very Good
1,002 reviews
G
GARY
1 month ago on Hotels.com
hotels.com
10/10
Very clean Breakfast was good Staff were very accommodating
S
Samantha
2 months ago on Hotels.com
hotels.com
6/10
Given the hotel 3 stars based on the breakfast, it was busy and we was taken to a table a few minutes after waiting, which wasn't too bad. However, getting any breakfast was the issue. There wasnt any hot food left apart from eggs and beans, the meat section was empty either people stood around with empty plates. A staff member was bringing out sausages but then waiting on bacon. The sausages went almost instantly but then waiting for other things. I gave up waiting on the hot food and took what they had, to be then waiting on toast. No bread left. No milk left for cereal. Asking for juice! Betime I got sat down. What i initially had was cold. The porridge service staff was running around like headless chickens. I only saw 2, they should of had extra staff on as there was alot of unhappy people waiting around for things constantly. Such a shame as otherwise I would've rated a higher score.
G
GARY
1 month ago on Hotels.com
hotels.com
10/10
Check in was great Vicki answered all our questions and gave us information for the property and extras Breakfast is nice Housekeeping does a great job keeping the common areas and room clean

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