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Hotel Domus Rome

Hotel
Via Nazionale, 251, Roma, Rome, Lazio 00184, ITMap
7.8/10
Very Good
238 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Classic Double or Twin Room

No Free Breakfast | Non Refundable

Standard Room

No Free Breakfast | Non Refundable

Amenities

Free Wifi
Air conditioning
TV

Location

Via Nazionale, 251, Roma, Rome, Lazio 00184, ITView in Google Maps
View map

Stay information

The front desk is staffed during limited hours..

Things to know

Check-in14:00 - 22:00
Check-out10:30 - 10:30
Dates and times refer to property's local time

Check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 8:00 PM - 10:00 PM This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Property Registration Number IT058091A13Q4TES5R Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

. Optional fees: Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cash . Special instructions: The front desk is open daily from 8:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 10:00 PM. . Check out: 10:30 AM.

Know before you go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

7.8/10
Very Good
238 reviews
N
Naazi
1 month ago on Hotels.com
hotels.com
2/10
PLEASE DO NOT BOOK THIS HOTEL. I had a terrible experience the few days that I was there. The AC hardly works (which is terrible with Rome's 30+ degrees weather). The AC would probably only get to 25/26 despite me setting it to 16. When I let the front desk know, they sent a maintenance person who said "no this is 16 degrees." I know what 16 degrees feels like and that was not it! They also gave me the wrong room, I booked a room with two beds and my room only had one and didn't look like the picture. When I let the front desk know, she again tried to gaslight me and put the blame on me. She said "you didn't request a triple room" when that's literally what I booked! I had the pictures and screenshots and description. There is also a loud bar nearby that plays music well into midnight, that's so loud that you can hear it through closed windows. Also the window was broken! They had to get a maintenance person to come fix my broken window which wouldn't lock. Also, the above-the-head showerhead wouldn't turn on no matter what we did. Every time I went to the front desk, they dismissed my problems and tried to blame me. Terrible terrible customer service. Even when I was first checking in, the front desk girl asked me to pay the city tax. Another employee (male) that was with her looked over at my mom and told the front desk girl to charge us more. She again asked me if there were only two people staying in the room. What?? We were only two people in the lobby. Very rude.
S
Shealyn
2 months ago on Hotels.com
hotels.com
10/10
Very helpful staff, safe hotel
K
Katie
2 months ago on Hotels.com
hotels.com
10/10
air condition workers well and reception were friendly

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