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Pestana Chelsea Bridge Hotel & SPA

Hotel
354 Queenstown Road, Battersea, London, England SW11 8AE, GBMap
8.8/10
Excellent
1,484 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests

Deluxe King Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Deluxe Double or Twin Room

No Free Breakfast | Non Refundable
2 single
Sleeps 2
2 room options

Superior Deluxe King Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Premium Deluxe King Room

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

Premium King Room

No Free Breakfast | Non Refundable
2 room options

Deluxe Room

No Free Breakfast | Non Refundable
2 room options

Premium Deluxe Room

No Free Breakfast | Non Refundable
2 room options

Standard Twin Room

Free Breakfast | Non Refundable

Standard King Room

Free Breakfast | Non Refundable

1 Bedroom Executive King Suite

No Free Breakfast | Non Refundable
1 double
Sleeps 2
2 room options

1 Bedroom Executive Suite

No Free Breakfast | Non Refundable
2 room options

Deluxe Twin Room

No Free Breakfast | Non Refundable
2 room options

Amenities

Family friendly
Pool
Free Wifi

Location

354 Queenstown Road, Battersea, London, England SW11 8AE, GBView in Google Maps
View map

Stay information

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 02:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

For any questions, please contact the property using the information on the booking confirmation Front desk staff will greet guests on arrival at the property This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property is professionally cleaned This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: GBP 50 per night

We have included all charges provided to us by the property.

. Optional fees: Fee for English breakfast: approximately GBP 20.50 for adults and GBP 10.25 for childrenSelf parking fee: GBP 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 8:00 AM to 8:00 PM.Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property is professionally cleaned. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSpecial cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)This property accepts credit cards and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out. . Special instructions: This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: 2:00 AM. . Check out: 11:00 AM.

Know before you go

Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision Pool access available from 8:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

8.8/10
Excellent
1,484 reviews
L
Leslie
1 month ago on Hotels.com
hotels.com
8/10
We had a lovely stay at this hotel. It’s a beautiful property with great facilities and a fantastic location for families, being right next to Battersea Park. The main area where I feel there is room for improvement is the customer service at the front desk. We were travelling with a small child in nappies and asked if we could have a bag to dispose of dirty nappies, as there were no bin liners provided in the room and we didn’t want them to cause an unpleasant smell. Unfortunately, the response we received from the front desk staff member was quite cold and, rather than feeling that our request was being listened to, I was left feeling as though I was inconveniencing her by asking. I appreciate that this may have been a small or unusual request, but the tone and manner of the interaction made the situation feel unnecessarily uncomfortable. We were told that we would need to wait for housekeeping, which we completely understood. I therefore asked if something could be left for us when housekeeping was available. Unfortunately, the message didn’t appear to be passed on, and nothing was provided. It was ultimately a very simple request, and I think a little more warmth, empathy and willingness to help from the front desk team would have made a big difference. Even if something couldn’t be provided immediately, simply acknowledging the situation and helping us find an alternative would have been appreciated. Aside from this,
C
Cheryl
1 month ago on Hotels.com
hotels.com
6/10
The bed was not comfortable sadly
K
Karen
1 month ago on Hotels.com
hotels.com
10/10
All the staff in this hotel were all super super friendly and helpful. From reception, to bar staff to waiting staff at breakfast. We noticed it and it made a different to our stay :)

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