Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite..
Things to know
Check-in16:00 - 23:30
Check-out00:00 - 12:00
Dates and times refer to property's local time
Check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minimum check-in age: 18
Special check-in instructions
Cashless transactions are available
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Additional information
Policies: Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableSafety features at this property include a fire extinguisherThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room . Special instructions: An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Check in from: 4:00 PM. Check in to: 11:30 PM. . Check out: 12:00 PM.
Reviews
9.6/10
Excellent
464 reviews
Consecutive positive reviews from 36 guests
Latest
Breakfast (10)
J
Joel
1 month ago on Hotels.com
10/10
Outstanding staff. Good continental breakfast, great gym and spa, great location.
D
Diana
2 months ago on Hotels.com
6/10
Lovely hotel. The room was spacious with high ceilings and a beautiful view of the courtyard (+ a fireplace, which is charming, even if useless in summer!). The furnishings were a bit underwhelming, a bummer only b/c the space has so much potential. Breakfast delivered to your room for free in the morning is AWESOME. Access to the "spa" right across the courtyard is great too, but FYI it's more a nice health club than an actual spa. Three stars is for the fact that there were several basic maintenance/structural and service issues, which in fairness, affected me more than most - I came here to recuperate from knee surgery; I can walk and carry stuff and use stairs but it all takes extra effort - still, the issues are not what I'd expect at a luxury hotel. The elevator was randomly out one night, meaning everybody had to take the stairs (no apologies or check-ins about this). My last day, the water was shut off from 10am-noon, and check-out is at noon, which made this really not ideal. I asked for a late check out but they said no, and suggested I could go to the spa to take a shower instead. But hobbling across the courtyard with my toiletries is not what I go to a fancy hotel for! Finally, none of the doors have auto open/close, which is a pain when carrying luggage, even if your knee is fine. I had to carry my stuff in two trips, three doors each time, and was clearly struggling and no one helped until the very end. Lovely hotel but not a luxury hotel, at least not for me.
E
Ellen
2 months ago on Hotels.com
10/10
Loved everything about Southbridge Napa Valley! Location, excellent. Staff super friendly and amenities excellent . I will be back.