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Sonesta Charlotte Lower South End

Hotel
5700 Westpark Dr, Charlotte (NC), North Carolina 28217, USMap
8.2/10
Very Good
2,302 reviews
Price (42)
Parking (28)
Pool (19)
Breakfast (18)
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Deluxe Room, 2 Double Beds

2 FullBed
Sleeps 4

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Superior Room, 2 Double Beds

2 FullBed
Sleeps 4

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Suite, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
Sleeps 3

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Deluxe Room, 1 King Bed

1 KingBed
Sleeps 2

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Superior Room, 1 King Bed, Balcony (Balcony)

1 KingBed
Sleeps 3

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Room, 1 Queen Bed, Accessible (Mobility/Hearing Tub)

1 QueenBed
Sleeps 2

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Superior Room, 1 King Bed

1 KingBed
Sleeps 3

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Room, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

1 QueenBed
Sleeps 2

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Deluxe Room, 1 King Bed (Poolside)

1 KingBed
Sleeps 2

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Suite, 1 King Bed with Sofa bed

1 KingBed, 1 SofaBed
Sleeps 3

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Deluxe Room, 2 Double Beds (Poolside)

2 FullBed
Sleeps 4

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Superior Room, 2 Double Beds, Balcony (Balcony)

2 FullBed
Sleeps 4

Accessible hearing · Bath tub · Towel · Toilet paper toiletries

Amenities

Pets friendly
Family friendly
Pool
Free Wifi

Location

5700 Westpark Dr, Charlotte (NC), North Carolina 28217, USView in Google Maps
View map

Stay information

Dip into one of the 2 indoor pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Charlotte? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 18 meeting rooms. Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - anytime
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:One of the swimming pools. Optional fees: Fee for continental breakfast: approximately USD 17 for adults and USD 10 for childrenUncovered self parking fee: USD 16 per night (in/out privileges)Pet fee: USD 75 per pet, per stayService animals are exempt from feesEarly check-in is available for a fee (subject to availability)Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May 01 to September 06. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A car is not required for transportation to and from this property. The property is professionally cleaned. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kitThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleanedPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 4:00 PM. Check in to: anytime. . Check out: 11:00 AM.

Know before you go

A car is not required for transportation to and from this property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The seasonal pool will be open from May 01 to September 06

Reviews

8.2/10
Very Good
2,302 reviews
Latest
Price (42)
Parking (28)
Pool (19)
Breakfast (18)
J
Julien
recently on Hotels.com
hotels.com
10/10
Everything was great I will definitely come back
S
Sunitha
1 month ago on Hotels.com
hotels.com
4/10
The room was not clean. Found potato chips behind the bed, dried up sauce stain on the night stand. Bed and bedding was good for sleep but the othet guests on the floor were noisy. Fighting and talking loud, running in the hallways till 3am. I had a 12 hour drive back to New York and due to the lack of sleep I was very sleepy during the drive. Parking charge was not advertised or mentioned at booking time. I should have booked elsewhere. Not worth the saving through Hotel.com
M
Michelle
1 month ago on Hotels.com
hotels.com
8/10
I emailed the property asking about an early check-in (only 1 hour early). I never heard back. So I got there and it was less than a 1 hour early check-in. The first guy at the desk was rude about it but said I could sit in the lobby. Once the first guy left, the other guy waved me over and said it’s no problem me checking in early. He was so nice! The only other issue I had was I had to get new batteries put in the tv remote (no big deal). The room was set up nicely and very comfortable. The blackout curtains actually do block out all light. I couldn’t hear the interstate or any other noise from the hallway or other rooms. Would stay here again and recommend this place to others!

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