Comfort Suites The Colony - Plano West in Dallas (TX), Texas

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Comfort Suites The Colony - Plano West

Hotel

4796 Memorial Drive, Dallas (TX), Texas 75056, USMap

7/10

Good

1,002 reviews

Breakfast (24)

Price (12)

Pool (10)

check-in

Oct 14, Wed

check-out

Oct 15, Thu

nights

guests

2 Guests

Standard 2 Queen Suite with Sofa

Free Breakfast | Non Refundable

Standard King Suite with Sofa (Accessible)

Free Breakfast | Non Refundable

Standard 2 Queen Suite with Sofa (Accessible)

Free Breakfast | Non Refundable

Standard 2 Queen Suite

Suite, Nichtraucher

2 QueenBed, 1 SofaBed, 2 Queen Beds, 1 Sofa Bed

Sleeps 4

3 room options

Standard 2 Queen Suite (Accessible)

2 Queen Beds, Suite, Nonsmoking, Accessible

2 QueenBed, 1 SofaBed, 2 Queen Beds, 1 Sofa Bed

Sleeps 4

3 room options

Standard King Suite (Accessible)

1 King Bed, Suite, Nonsmoking, Accessible

1 KingBed, 1 SofaBed, 1 King Bed, 1 Sofa Bed

Sleeps 4

2 room options

Standard King Suite

SUITE, 1 KING BED NON SMOKING

1 KingBed, 1 SofaBed

2 room options

Standard Queen Suite

Free Breakfast | Non Refundable

Amenities

Pets friendly

Family friendly

Free Wifi

Location

4796 Memorial Drive, Dallas (TX), Texas 75056, USView in Google Maps

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Stay information

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite..

Things to know

Check-in15:00 - 03:00

Check-out00:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Additional information

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change): Swimming pool. Optional fees: Pet fee: USD 25 per pet, per nightService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 3:00 AM. . Check out: 11:00 AM.

Know before you go

Children under 18 years old are not allowed in the swimming pool without adult supervision The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

7/10

Good

1,002 reviews

Latest

Breakfast (24)

Price (12)

Pool (10)

Justin

1 month ago on Hotels.com

6/10

Tv didn’t work and had to reset it.Dirty q tips on the floor in the hallway was never picked up. Shower rod falling off and curtain taped to to hold it. Something sticky on one of the night stands. Water leaking on floor of continental breakfast.

Teresa or

1 month ago on Hotels.com

4/10

The start was not good because we were planning to bring our dog and checked with the staff and they let us know that the hotel is pet friendly and we were excited to pay the extra $25.00 a night...BUT when my husband went in to pay for our dog to stay it was a different person and he was totally the opposite of the prior person...he stated taht our dog had to be less than 25 pounds and we couldn't even bring our dog to visit and not stay or they would charge $100...he was not nice. We notice black moled in the bathroom shower, very old the door was all cracked all at the bottom and it got stuck. The tv was not working on all channels and the refrig kept us up with loud noise... THE last straw was there was NO pool...NO pool and it was advertised with pool.

Buena

2 months ago on Hotels.com

2/10

This comfort suite should not be in your list for people to stay. I booked it without looking at the reviews. We booked for two nights but we checked-out the next day. My husband and I was shocked on the first room assigned to us. It was horrible/deplorable. The room has unfinished construction or repair of the vanity, carpet fifty, bed not made up, exposed wirings and loud AC. We switched to another room, it was a little acceptable but still has that smell, with carpet so old and dirty, only one towel provided, I have to ask for another one. The hallway with exposed wirings and fixtures not fixed. As if we were walking in a hunted hotel. When we checked out the next day, I had spots on my skin that looks like a bug bite and itches all day. We immediately, checked-out, the front desk staff was eating with food in her mouth. She wasn’t able to provide my refund, and does not know how to check us out in the system. I was just provided a number for the manager to call on Monday for refund. This place sucks!