Polotel in Valladolid, Valladolid

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Polotel

Hotel

Calle Juan García Hortelano 43, , Valladolid, Valladolid 47014, ESMap

7.4/10

Good

23 reviews

check-in

Oct 15, Thu

check-out

Oct 16, Fri

nights

guests

2 Guests

Superior Double Room

Quarto casal superior

1 SofaBed, 1 FullBed

194 sq ft

Sleeps 3

Superior Queen Room with Sofa

Superior Doppel Zimmer (Doppelbett)

1 double, 1 sofa-bed

Sleeps 2

Standard Double Room

Standard Doppel Zimmer (Doppelbett)

1 double

Sleeps 2

Deluxe Double Room

Deluxe Doppel Zimmer (Doppelbett)

1 double

Sleeps 2

Deluxe Twin Room (City View)

Deluxe Doppel Zimmer mit Stadtblick (2 Einzelbetten)

2 single

Sleeps 2

Deluxe Double Room (City View)

Deluxe Doppel Zimmer mit Stadtblick (Doppelbett)

1 double

Sleeps 2

Amenities

Free Wifi

Heating

Location

Calle Juan García Hortelano 43, , Valladolid, Valladolid 47014, ESView in Google Maps

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Stay information

Self parking (subject to charges) is available onsite..

Things to know

Check-in16:00 - 00:00

Check-out11:00 - 11:00

Dates and times refer to property's local time

Check-in instructions

Guests will receive an access code Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Covered self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cash . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property does not have elevators

Reviews

7.4/10

Good

23 reviews

Jeff

2 months ago on Hotels.com

4/5

They jacked up the rates because of the eclipse. About 5x. Shower handle wall mount was broken and dint get fixed before our arrival, so had to take a shower holding it with one hand. Shower pan was broken and leaked into the bathroom and main room. Had to cut shower short and two other guests couldn't shower. I notified the hotel via WhatsApp and there was no apology, no solution offered, like another room, or a room at a different hotel, or any refund compensation. Just a response that they will fix it after we check out. No hospitality here. No wifi login given either, had to wait until next morning to get a response from them with the login. Not even an employee at the hotel. You have to run a self check in online by photographing everyone's passport, taking selfies, and using digital keys. They just assume everyone has a phone, that is charged, and has service. AC also didnt work very well, set it to 17C and the room barely got down to about 23 after a few hours. Twin sofa bed was very uncomfortable, with a hard rod going through it. Seemed like a very cheap purchase from IKEA. Pretty bad hotel