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Alexandra Hotel

Hotel
159/161 Sussex Gardens Hyde Park, , London, London, England W2 2RY, GBMap
7.4/10
Good
1,005 reviews
check-in
Oct 15, Thu
check-out
Oct 16, Fri
nights
1
guests
2 Guests

Standard Twin Room

Free Breakfast | Free Cancellation
2 Twin Beds
Sleeps 2
2 room options

Standard Room

Free Breakfast | Free Cancellation

Standard Double Room

Free Breakfast | Non Refundable
1 Full Bed
Sleeps 2
2 room options

Superior Double Room

Free Breakfast | Cancel before Jul 24 at 12 AM, you'll get full refund.
1 Full Bed
Sleeps 2

Standard Triple Room

Free Breakfast | Cancel before Jul 24 at 12 AM, you'll get full refund.
3 Twin Beds
Sleeps 3

Superior Triple Room

Free Breakfast | Cancel before Jul 24 at 12 AM, you'll get full refund.
1 Full Bed, 1 Twin Bed
Sleeps 3

Amenities

Family friendly
Free Wifi
CCTV inside

Location

159/161 Sussex Gardens Hyde Park, , London, London, England W2 2RY, GBView in Google Maps
View map

Stay information

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.. Featured amenities include express check-in, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite..

Things to know

Check-in14:00 - 00:00
Check-out00:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

Optional fees: Uncovered self parking fee: GBP 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cashless payment methods are available for all transactions. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashCashless transactions are availableSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 10:30 AM.

Reviews

7.4/10
Good
1,005 reviews
R
Ranjit
1 month ago on Hotels.com
hotels.com
8/10
Good location, clean and close to local transport links.
S
Shaun
1 month ago on Hotels.com
hotels.com
8/10
Another great stay, already booked another room for next stay in London
R
Robin
2 months ago on Hotels.com
hotels.com
6/10
Let me start with the positives. The room was exactly what I required for a short work stay. A huge fan on the wall and large open window gave me great ventilation in the high heat. Bed was comfortable enough, nice bathroom and shower. The arrival of the stay was pretty negative. Was waiting for several minutes at an empty desk just to check in. When the member of staff came he was not particularly friendly. I was a little early before official check in which I reminded him of, and he said that was fine. However, when I got to my room, it had clearly not been remade. And when the maid entered the room, I explained the staff member had checked me in but she seemed to think I was the previous guest, told me repeatedly to check out, and she called the manager. I found this very rude, especially as I was not too bothered about the state of the room as it was not particularly messy. I was then told by the man on the maid's phone (manager? front desk) that I had to leave my stuff and leave the room for about an hour while the maid cleaned it. This seemed extremely unprofessional and I was very angry about it. Sadly that terrible first impression means I won't be staying at this hotel again, which is a shame as I am very easy-going, don't require a lot from a hotel, and the stay apart from this fiasco was fine. In fact I have been very generous with my scoring of the stay as I know from my line of business how important that is. I would appreciate any feedback.

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