Capital O Hotel Terraza 158 Mexico City in Mexico City, CDMX

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Capital O Hotel Terraza 158 Mexico City

Hotel

156 C. Copérnico Anzures, Mexico City, CDMX 11590, MXMap

8/10

Very Good

388 reviews

check-in

Oct 15, Thu

check-out

Oct 16, Fri

nights

guests

2 Guests

Deluxe Double Room

No Free Breakfast | Non Refundable

Amenities

Family friendly

Free Wifi

Outdoor fireplace

Location

156 C. Copérnico Anzures, Mexico City, CDMX 11590, MXView in Google Maps

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Stay information

A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Capital O Hotel Terraza 158 Mexico City offers 24 accommodations with complimentary bottled water and designer toiletries. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Things to know

Check-in15:00 - anytime

Check-out00:00 - noon

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash

Know before you go

No pets and no service animals are allowed at this property This property does not have elevators

Reviews

8/10

Very Good

388 reviews

John Donald

2 months ago on Hotels.com

10/10

The staff always kept belongings clean and respected your space

Fatene

3 months ago on Hotels.com

2/10

Avoid this hotel at all costs. This was by far the worst hotel experience I have ever had. The hotel is extremely difficult to find because there is no visible sign outside identifying it as a hotel. Everything about the place felt disorganized and unprofessional. I stayed there for several days, yet after I raised concerns about unauthorized charges on my credit card, I was told there was no record of my stay, despite the fact that I had already checked in and stayed there. That was incredibly alarming. I am currently disputing the fraudulent charges with my bank. The way this situation was handled has completely destroyed my trust in this business. I left feeling unsafe, deceived, and deeply concerned. If you value your money, your personal information, and your peace of mind, stay somewhere else. As for the basic amenities: they were inadequate. Only one towel was provided, there was no hair dryer in the room, and the hotel deliberately shut off the hot water for approximately nine hours every day, claiming it was for “environmental reasons.” This made even basic hygiene and comfort unnecessarily difficult and is completely unacceptable for any hotel.

Suzan

3 months ago on Hotels.com

10/10

The room they initially put me in was small and there was a leak in the bathroom. But when I requested to have my room changed they gave me a better room. Because they resolved the problem so quickly and with smiles I give them a high rating on this hotel. The outside of the hotel and the entrance needs a lot of work but the rooms were safe and adequate. Don't expect any frills. The location is very good. Easy walk to Chapultepec Park.