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Mumu by Bernalo Hotels

Hotel
Via guatape, Guatape, Antioquia 053840, COMap
8.4/10
Very Good
9 reviews
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests
Check price to view the latest room options for this stay.

Amenities

Pets friendly
Hot tub
Free Wifi

Location

Via guatape, Guatape, Antioquia 053840, COView in Google Maps
View map

Stay information

This smoke-free hotel features a 24-hour front desk, a garden, and free breakfast. Free WiFi in public areas and free self parking are also provided.
Mumu by Bernalo Hotels offers 5 air-conditioned accommodations with indoor private hot tubs. Rooms open to balconies. 52-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Things to know

Check-in15:00 - 15:30
Check-out13:00 - 13:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property doesn't offer after-hours check-in

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a fire extinguisher Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Know before you go

Guests under 18 years old are not permitted at this adults-only property If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property does not have elevators

Reviews

8.4/10
Very Good
9 reviews
M
Marielle
54 months ago on Expedia
expedia
10/10
This was our first time in Guatapé and wow! What a great first impression - from the moment we were greeted with cookies in the reception area to spending the evening relaxing in the magical oasis of our balcony. What made our stay even better was the incredibly kind and helpful staff. They went above and beyond to make sure we were taken care of, that we had a good time and they gave us some tips so we could get around town. We even had fun practicing our Spanglish with each other. This was by far the best customer service we've experienced during our whole trip to Colombia. Special shoutout to Deisy y la sonrienta que trabaja en la recepción: muchas gracias por todo y esperamos volver algún día! The only feedback we would give is that, on one of our 2 nights, our neighbours were playing their music very loud for several hours long. Although the backyards are very private, they are still very close to each other so it's important for guests to be mindful and respectful of others so everyone can enjoy. (But I think this has more to do with inconsiderate guests vs. the hotel itself.)

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