Wingate by Wyndham Lubbock TX South in Lubbock (TX), Texas

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Wingate by Wyndham Lubbock TX South

Hotel

5806 I 27, Lubbock (TX), Texas 79404, USMap

5.4/10

1,012 reviews

Pool (32)

Breakfast (32)

Price (20)

Air conditioning (15)

In-room kitchen (14)

Hot tub / Jacuzzi (14)

check-in

Nov 17, Tue

check-out

Nov 18, Wed

nights

guests

2 Guests

Standard King Room

Zimmer, 1 King-Bett, Nichtraucher

1 King Bed

Sleeps 2

3 room options

Standard 2 Queen Room

Zimmer, 2 Queen-Betten, Nichtraucher

2 Queen Beds

Standard King Studio Suite

Studiosuite, 1 King-Bett, Nichtraucher

1 King Bed

Superior King Room

Superior-Zimmer, 1 King-Bett, Nichtraucher

1 King Bed

Standard King Suite

Suite, 1 King-Bett, Nichtraucher

1 King Bed

Standard King Suite (Accessible)

Suite, 1 King-Bett, barrierefrei, Nichtraucher (Roll-In Shower)

1 King Bed

Superior King Room (Accessible)

Superior-Zimmer, 1 King-Bett, barrierefrei, Nichtraucher (Bathtub w/ Grab Bars)

1 King Bed

Standard 2 Queen Studio Suite

Studiosuite, 2 Queen-Betten, Nichtraucher

2 Queen Beds

Standard Room

Zimmer, 1 King-Bett, Nichtraucher

1 King Bed

Sleeps 2

Standard Room (Accessible)

Suite, 1 King-Bett, barrierefrei, Nichtraucher (Roll-In Shower)

1 King Bed

Sleeps 2

1 Bedroom Standard 1 King and 1 Queen Family Suite

Free Breakfast | Non Refundable

Standard 1 King and 1 Queen Family Suite

Free Breakfast | Non Refundable

1 Bedroom Standard 3 Queen Family Suite

Free Breakfast | Non Refundable

Amenities

Family friendly

Hot tub

Free Wifi

Location

5806 I 27, Lubbock (TX), Texas 79404, USView in Google Maps

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Stay information

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Lubbock? This hotel has 1100 square feet (102 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 22:00

Check-out00:00 - 12:00

Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Additional information

Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not accepted . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 10:00 PM. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

5.4/10

1,012 reviews

Latest

Pool (32)

Breakfast (32)

Price (20)

Air conditioning (15)

In-room kitchen (14)

Hot tub / Jacuzzi (14)

Natasha

1 month ago on Hotels.com

2/10

Dear Management, I am writing to formally request a full refund for our stay this past weekend due to the unacceptable condition of the hotel, serious accessibility issues, and extremely poor customer service. From the moment we arrived, the experience was disappointing. We were not informed prior to arrival that the elevator was not working, yet we were assigned a room on the third floor. My mother has limited mobility and had to be physically assisted just to make it upstairs to the room with our belongings. Had we been informed in advance that there was no working elevator, we would have made other accommodations. Unfortunately, once we finally reached the room, the conditions were even worse. The toilet bowl was black and appeared unsanitary, the bathtub was dirty, and the bed linens did not appear clean. We immediately requested another room but were told that one could not be provided. Because we were unable to change rooms or cancel the first night, we were forced to purchase our own blankets so that we could sleep on top of the hotel bedding. We also could not comfortably or properly use the bathroom because of its condition. These are basic accommodations that any paying hotel guest should reasonably expect to be clean and usable. The customer service we received made the situation even more uncomfortable. While we were attempting to get assistance and clarification, two employees repeatedly spoke to each other in another language instead of communicating directly

Aida

1 month ago on Hotels.com

2/10

The elevator was broken. My disabled son had to climb the stairs. We got there really late in the evening. When we got to the room the did not work. It took us about a half an hour to get a room. The hotel front desk could barely speak English. It was terrible.

Alicia

1 month ago on Hotels.com

6/10

Bad experience overall. The hotel was clean, the breakfast was as expected, and the staff was trying to be helpful. But the upkeep appeared to be suffering--from behind the front desk-difficulty with card machine and printer wasn't working, to the elevator not working and the ac not up to cooling the 3rd floor during the daytime heat, to the pool being currently out of service and refrigerator mysteriously absent from room. They offered a refund, but we ended up staying as the room cooled off sufficiently when we came back to sleep and it was too much trouble to change hotels.