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Holiday Inn Aurora North - Naperville by IHG

Hotel
2424 West Sullivan Road, Aurora (IL), Illinois 60506, USMap
7.8/10
Very Good
947 reviews
Price (16)
Breakfast (13)
check-in
Oct 14, Wed
check-out
Oct 15, Thu
nights
1
guests
2 Guests

Standard Room

1 TwinBed
Sleeps 2

Crib · Towel · Shower · Private bathroom

Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 KingBed
Sleeps 2

Crib · Accessible bathroom · Accessible · Bath tub

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 KingBed
Sleeps 2

Crib · Accessible bathroom · Accessible · Bath tub

Standard Room, 2 Queen Beds

2 QueenBed
Sleeps 4

Crib · Towel · Shower · Private bathroom

Standard Room, 1 King Bed

1 KingBed
Sleeps 2

Crib · Towel · Shower · Private bathroom

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 QueenBed
Sleeps 4

Crib · Accessible bathroom · Accessible · Bath tub

Amenities

Family friendly
Pool
Free Wifi

Location

2424 West Sullivan Road, Aurora (IL), Illinois 60506, USView in Google Maps
View map

Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a ballroom and a vending machine.. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Aurora? This hotel has 1991 square feet (185 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite..

Things to know

Check-in15:00 - 01:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Additional information

Optional fees: Fee for cooked-to-order breakfast: approximately USD 3 to 20 per personCrib (infant bed) fee: USD 10.0 per nightRollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guardsThis property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.. Minimum age: 21. Check in from: 3:00 PM. Check in to: 1:00 AM. . Check out: 11:00 AM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

7.8/10
Very Good
947 reviews
Latest
Price (16)
Breakfast (13)
S
Swaine
1 month ago on Hotels.com
hotels.com
2/10
Our four-night stay at Holiday Inn Aurora North–Naperville was one of the most frustrating hotel experiences we’ve had. We checked into Room 422 on Aug. 13, and the problems started immediately. Our room keys repeatedly failed throughout the entire stay. We were given replacement cards multiple times, and those failed too. At one point, my wife had to sit on the dirty hallway carpet while I went back downstairs AGAIN for new keys. Eventually, the problem became so bad that a manager had to come upstairs and let us into our own room. If the locks need new batteries, replace them. If the key-card system is outdated, fix it. Guests should not spend four days fighting to enter a room they’ve paid for. The room itself had additional problems: a stuck glass shower door, inadequate bathroom lighting with only one of two sconce lights working, and a broken fourth-floor ice machine. My wife actually had to use her ring light to properly see in the bathroom mirror. Then came the billing confusion. We had a $707.51 authorization followed by another $173.53 transaction, and employees gave us conflicting explanations about why it happened. One blamed different hotel rates; another blamed a server glitch. I recorded that conversation. We weren’t looking for luxury—just a functioning room, accurate billing, and basic hospitality. If you don’t want guests here, say so. There are other hotels nearby that make customers feel welcome.
J
Jessica
3 months ago on Hotels.com
hotels.com
8/10
The individual room was really clean and comfortable. The pillows and blanket were great. I had to stay in a room since our power had been out for days. I just wanted a good night sleep without sweating. What I needed I got. I will say however, when you first walk into the front door, there is a musty smell. Maybe all the heat and humidity didn't help, but it was pretty strong. My other issue was the shower. The shower head was awful and the water pressure was very low. The front desk guy was helpful and courteous when I checked in. Overall it was good. Mostly just needs better showers.
D
Dewayme
3 months ago on Hotels.com
hotels.com
2/10
Horrible for the price!! The TV was so little my kids even complained

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